All they can do is to say "We are sorry for the delay, please get in touch with support later" without any transparent ETAs. And it is the worst they can do with players. Frustration is the worst feeling.
Aware of working with 1xbit. Their wallet system is using smart contracts and players cannot deposit via cryptoexchangers. Contracts of the exchangers will break smart contracts of 1xbit and deposit will not be added to players wallet.
As it happen to me, my 2k usdt deposit was lost and they...