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Ladbrokes Coral was fined with £5.9m (€6.4m/$7.2m) by the GB Gambling Commission for systematic failings related to social responsibility and anti-money laundering measures.
"This applied to when Ladbrokes and Coral operated as separate entities prior to merging in November 2016, as well as after they joined together to form the Ladbrokes Coral Group, which is now owned by GVC Holdings."
"Among the specific failings highlighted by the Commission was an instance when Ladbrokes did not carry out any social responsibility interactions with a customer who lost £98,000 over two-and-a-half years, had 460 attempted deposits declined, and asked the operator to stop sending promotions."
More info here: https://www.igamingbusiness.com/news/ladbrokes-coral-pay-59m-social-responsibility-and-aml-failings
"This applied to when Ladbrokes and Coral operated as separate entities prior to merging in November 2016, as well as after they joined together to form the Ladbrokes Coral Group, which is now owned by GVC Holdings."
"Among the specific failings highlighted by the Commission was an instance when Ladbrokes did not carry out any social responsibility interactions with a customer who lost £98,000 over two-and-a-half years, had 460 attempted deposits declined, and asked the operator to stop sending promotions."
More info here: https://www.igamingbusiness.com/news/ladbrokes-coral-pay-59m-social-responsibility-and-aml-failings