BC.Game affiliate issues: cancelled bills - RESOLVED

[Nick.N]

Hello everyone,

So, I'm working as a master affiliate, attracting sub-affiliates to the BC.Game affiliate program. Several of my billings were marked as "canceled" without explanation. They also credited some "compensation" of 0.00054863 BTC (equivalent to $33.51 instead of $227.91), which I cannot withdraw because my earnings are in USDT, and the compensation amount is below $100 as per the terms.

The affiliate manager has been promising to resolve the situation for six months but keeps disappearing, ignoring all my requests.

For sure, the earnings amount is small (the total amount of canceled bills is $279.45), but that is no reason to avoid providing comments or ignoring all requests.

https://imgur.com/a/7XPW4zr

 

[MissExposé]

@Nick.N Please PM me your affiliate account username and we will contact the representatives regarding your case (I sent you a PM where you can reply).

 

[MissExposé]

Thanks for sending your account details @Nick.N. We notified the representatives about your case and asked for updates.
Keep you updated in this forum thread.

 

[Rayne_BCGame]

Hey hey guys! @Nick please send me your partner ID. It is most likely we canceled the bill as it was incorrect and added the correct amount to your wallet.

 

[Rayne_BCGame]

@Nick.N I will need your partner ID or email and I will be able to assist you. We have many partners working off of this commission plan.

 

[Rayne_BCGame]

Correct me if I am wrong, but I believe you Nick, who is actually Mark, a former affiliate manager for BC.GAME Your previous postings align well as Mark when by the alias of Nick and now works at YesPlay.

Reach out to me on Telegram: @davis_bcgame, you know me.

 

[Rayne_BCGame]

Based on what I am seeing, you are paid in full. A total of $500 has been successfully cashed out to date. Attached proof. I am unsure how it is unresolved for six months when it actual fact you have been paid out accordingly within a week of each payout request. I consider this case closed

 

[MissExposé]

@Rayne_BCGame I sent you the members account details via PM to avoid any misunderstandings.

 

[Nick.N]

Hello everyone,

@MissExposé
Thank you for your assistance; I appreciate it.

@Rayne_BCGame,
You are right, the funds have been and are being withdrawn, but only for the billed amounts (with the status 'paid').
My question concerns the bills that are marked as 'Canceled.' I would like to know the reason for their cancellation.
P.S. Thank you for preserving the balance from BTC to USD.

Paid bills:

https://imgur.com/O6DIl4V

Cancelled bills:

https://imgur.com/kZYVWk5

Unfortunately, I have not received any notifications regarding the reason for their cancellation. According to the logic of the Affilka platform, if the bills were calculated, it means my sub-affiliates had earnings, yet these bills are still marked as 'canceled'.

 

[Nick.N]

Cancelled bills:

https://imgur.com/kZYVWk5

 

[MissExposé]

@Rayne_BCGame Please check the above. Thank you.

 

[Nick.N]

Correct me if I am wrong, but I believe you Nick, who is actually Mark, a former affiliate manager for BC.GAME Your previous postings align well as Mark when by the alias of Nick and now works at YesPlay.

Reach out to me on Telegram: @davis_bcgame, you know me.

Oh, I missed this message.
I am a master affiliate and have brought sub-affiliates into various affiliate programs with direct advertisers. Mark was my affiliate manager for some time, but we are not the same person.

You are right, the funds have been and are being withdrawn, but only for the billed amounts (with the status 'paid').
My question concerns the bills that are marked as 'Canceled.' I would like to know the reason for their cancellation.
P.S. Thank you for preserving the balance from BTC to USD.

Unfortunately, I have not received any notifications regarding the reason for their cancellation. According to the logic of the Affilka platform, if the bills were calculated, it means my sub-affiliates had earnings, yet these bills are still marked as 'canceled'.

Still waiting for a response to the previous questions

 

[Nick.N]

So, the problem is still UNRESOLVED.
I reached out by telegram on October 1st, and on October 2nd, I was promised a response, but I haven’t received one to this day, and my reminder was ignored.

I also learned from the AFFILKA representatives that if a billing is issued, it is correctly calculated based on sub-affiliates percentage.

In total, the amount of rejected billings that remain without explanation is $227.91, which is starting to get frustrating.

 

[Nick.N]

it's still unsolved
the total amount of canceled bills is $279.45