Condor Affiliates March commission unpaid - RESOLVED

[vipleads]

We are experiencing major issues with Condor Affiliates. We tried to contact Condors finance team for dozens of times (via correct email address) before submitting this complaint regarding our March commission payment. Invoice is created on affiliate platform but we haven't received anything and finance team doesn't even respond to our affiliate managers emails. Amount is approx 1300€ and we should have other payment incoming as well from April. Hopefully we can reach them with the help of Affiliate Guard Dogs team.

 

[MissExposé]

@vipleads Please PM me your account details and we will ask for updates on your case (I sent you a PM where you can reply).

 

[MissExposé]

@vipleads thanks for sending your account details, we sent an email and asked for updates.
Keep you posted.

 

[MissExposé]

@vipleads represetatives advised your case is sent to the relevant department. As soon as we have more detials we will let you know.

 

[vipleads]

Alright haven't got any info from the affiliate manager. This is a weird one. Hopefully we get some updates soon.

 

[MissExposé]

@vipleads We just sent a reminder email regarding your case. No updates so far.

 

[MissExposé]

@vipleads To keep you updated, we are still waiting for updates. As soon as we have more info we will let you know.

 

[MissExposé]

@vipleads as we haven't received any updates, we will consider your case as unresolved. If we receive any communication in the future, we will reopen the case and provide further assistance.

 

[MissExposé]

@vipleads
We have just been informed that your March commission has been paid, as per the representative's advice. Please confirm receipt of your earnings, and we will update the case accordingly.

 

[vipleads]

Hey! We haven't received any payments. Just double checked that payment details are correct in the affiliate platform. Also there is April commission payment late as well. So as for now nothing has happened.

 

[MissExposé]

Thanks for the update @vipleads .
We will follow up with the representaive.

 

[Bonusvedot]

Thanks for the update @vipleads .
We will follow up with the representaive.

We are also missing the April earnings and no response for any contact efforts. Could you help us with this?

 

[MissExposé]

Hi @Bonusvedot Please PM me your account username and we will ask for more details on your case.

 

[MissExposé]

Thanks for sending your account details @Bonusvedot. We notified the representatives about your issue and asked for updates.
Keep you posted.

 

[MissExposé]

@Bonusvedot As we were advised april payments are still getting processed. Once we have the ETA we will let you know.

 

[vipleads]

Just to update we still haven't received any payments from Condor. March or April.

 

[vipleads]

Payments received, issue resolved. Thanks for the help!

 

[MissExposé]

Thanks for letting us know @vipleads!

 

[MissExposé]

@Bonusvedot Do you have some updates please?

 

[Bonusvedot]

@Bonusvedot Do you have some updates please?

Yes, sorry for not updating. Payment was received, thank you for the help!