Fortune Lounge- WTF?

Perc

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Edited: Discussing things with FA in private...
 
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McFly

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Alright im leaving up what we recently noticed via PM.
 
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Perc

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Maybe you have to be more aggressive with your post, starting accusing them of certain things that could explain your poor stats.

I was waiting for over a month for a response to a few emails, and finally got one a day after my post above.

I edited out that post because I was actually wrong in my assumption, they didn't de-tag my big player, that player was actually fenced off as a high roller but once again I was not informed of it (they can't follow their own T&C's when it comes to high rollers).

I had made it clear that it was an assumption, because assuming is all I can do when they won't talk to me.

The rest of that post was about my deal with them, which should be kept private anyway. I will say though, that after two years of having this deal with no issues, after LESS than two months of no new players sent, they cut the %.

I replied to their email within a couple hours of them sending it, I hope I don't have to wait another month for a reply...
 

AussieDave

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WOW so we have made $50 this month! That is the sickest sort of joke ever since we have always made money at this program until they changed over to the new tracking system! Something is shady that is for sure!

I've been saying something is shady with this group for ages BUT who listens to me!

If you think $50 sux, then how about having a shared (split) account, where the account details (ownership) are listed with your name and details (only). Been that way since the account was opened in 2003 or there abouts.

That partnership ended badly last year (2013). And the split account, well... It was handed over to the ex-partner all because he sent FA a bogus, outdated agreement, claiming ownership of the account.

If that's true, why are my personal details the only one on the shared account???

In their (FA) T&C's it clearly states:
11.1. You will be required, from time to time, to positively verify Your account with Us in order to receive payments due to You. This is to protect both You and Us from Fraud. This verification process may require the submission of personal documentation proving identity and physical address details.

Obviously my ex-partner is not ME, hence he is unable to provide proof to the ownership details of this account.

I know it seems like a simple exercise in common sense, right! Well no... Instead of ahering to their own T&C's (11.1) they just handed this account to my ex-partner. Even though they were well aware who I was and that my details were attached to that affiliate account. Yeah, like I said, something is shady with the group (FA) and it's been like that for ages now!

Edit: To date from this total account cock-up I've been essentially ripped-off for around 70K+ in rightful shared commission payments.

I was happy to continue sharing the account, 50/50 BUT obviously my ex-partner had other ideas!!!
 
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AussieDave

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As side note. Some food for though for the new affiliates among us here.

My loyalty lay with not only with FA but other programs for years.
I was under the severe misaprehention that they, like I, were genuine and what they promised or said anmounted to their word. Sadly though, more and more instances cropped up where, clearly my trust was being or had been abused. And promises were worthless words.

Essentially I'd been played for a sucker, a putz. Though in my defense, no one thinks like a crook or a thief if they are not doing crooked or theif like actions.
 

timtimy

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WOW so we have made $50 this month! That is the sickest sort of joke ever since we have always made money at this program until they changed over to the new tracking system! Something is shady that is for sure! Seriously going to need to pull these jerks off all my sites now.

I agree. Same happened to me too.
 

KasinoKing

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Looks like FL is going to the dogs... :(

Anyone else seen this thread at CM? http://www.casinomeister.com/forums...us-issues/61306-beravek7-vs-fortune-room.html
It's a very long thread, but the very short version is the player took a bonus and started wagering $10/spin, then after a big win, dropped his bets to $3.18 per spin.
Fortune Lounge then deemed this as BONUS ABUSE (due to a VERY vague term in their conditions) and confiscated his winnings and DEPOSIT!
IMO this is rogue behaviour and should not be tolerated.

Furthermore, when the player complained to eCogra they sided with the casino, making this almost unbelievable statement:
The play behaviour falls within the realms of playing for professional use, as such the deposits, because this play is tantamount to fraud, will not be refunded.

What is the world coming to when a casino AND the regulator thinks it is OK to behave like this???

KK
 

AussieDave

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Furthermore, when the player complained to eCogra they sided with the casino, making this almost unbelievable statement:

The play behaviour falls within the realms of playing for professional use, as such the deposits, because this play is tantamount to fraud, will not be refunded.

Well the CEO of eCOGRA (Beverage) was the human answering machine for Microgaming, until they sold eCOGRA to the directors, of which Beverage is now 1 owner of. Having requested eCOGRA to intervine in a FA matter (eCOGRA affiliate sealed), I was issued with an ultimatium by Beverage. That was, appologise for previous slurs made against eCOGRA, in writing and he (Beverage) would investigate the issue with FA. I'm not the only webmaster to have receive a refusal of assistance without jumping hoops.

For a CEO of a regulatory body to issue such a demand is childish, unprofessional and clearly proves what I've said about eCOGRA for ages, it's a joke, a con and a sham.

All eCOGRA seals are worthless, always have been. Just another sham in a long line of marketing ploys by MGS et al. When Price Waterhouse Coopers were doing the monthly audits, things were tight and IMO 100% Kosha! But since eCOGRA took over; albeit in the beginning it was all sugar and spice, everything nice, but that was merely part of the con to sucker players and affiliates in.

What is the world coming to when a casino AND the regulator thinks it is OK to behave like this???

These places haven't got a ducks ass chances of being licensed in the USA. I'm sure they're well aware of this.

IMO what we're seeing now, including their increase in blackhat activities, is a sign they are out to grab as much cash as they can (regardless of eithics) before the industry as we know it implodes. How can FL keep a players deposit and a their regulator backing it 100%. How can FA make such a total balls-up of their shift from their old aff program to their new one, if eCOGRA is supposed to be monitoring them?

How can Brightshare have in their T&C's, payments are made by the 15'th day BUT not abide by this and other T&C's. Worse, how can MGS affiliate programs run two databases and eCOGRA not give two hoots about it.

There are a lot, and I mean a LOT of doubts, unanswered questions and out right lies which have been conventiently swept-under-the-carpet to protect these casinos, affiliate programs, eCOGRA and ultimately MGS and co.

Don't hold your breath waiting for answers cause everyone who has fingers in this pie are all in cahoots!
 

bonustreak

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I have had in the last week many coming to me in private telling me their stories, everything that is said to me is confidential so I will not mention any particular grievance but I will say there are MANY out there being
stiffed by FL right now! I respect that others may want to not complain in public but my thoughts are if more don't come forward with your stories this company is getting away with shady activity! IF your already being shaved don't you
think that will just continue of something isn't said? I mean our stats have tanked so bad what are they going to do wipe out my $50 bucks ....lol They can't take what I am not earning! I am not afraid to speak up because I don't like being
cheated!

Another thing the new system for tracking is real suspect. I hope they stop buying up other casinos! Every place they buy up if I made money once they took over I no longer make money!
 

DoggyStyle

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I have stopped promoting them about 1 year ago, because I couldn't trust them anymore. However, I had a high roller who was quite active. He (or she) was playing every single month for at least two years! Yes, you guessed it right: He/she just disappeard after the upgrade.
Just a coincidence? I think not...
 

AussieDave

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@ bonusstreak PM sent
 

AussieDave

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Looks like FL is going to the dogs... :(

Anyone else seen this thread at CM? http://www.casinomeister.com/forums...us-issues/61306-beravek7-vs-fortune-room.html

Thanks for the link, I read the entire thread. What stood out was the open-ended FU clause.

Albeit casinos need to protect themselves against abuse BUT having terms which are not definitively crystal-clear, (FL have been busted for this before) seems this FU clause is being abused by FL. The OP of that thread was told he contrivened the terms in the FU clause. Later, it's revealed, FL allowed this player to open multiple accounts across their other casinos, all gave him 1'st deposit bonuses and in all instances FL was aware he voided the bonus terms but allowed him to continue to play without a warning. Until finally the OP won and then it became an issue for FL.

The FU clause does not give players a specific percentage bet ratio nor does it give any idication of what bet size is OK. Instead it uses the word "substantially". This isn't even vague and imo it reflects the actions of a rogue outfit, not an accredited casino group nor one who is supposed to be monitored and regulated.

But it gets better. When FL realise the FU terms wont wash, they change footing and claim the OP is part of a professional player sydicate. Again, is this anyway an acredited and regulated casino should act, hmmm , no.

How many of these player disputes don't see the light of day?

I can only go on my own experiences with FA over the years. For a program that used to be up-front, one which I trusted, they've done a complete backflip in the last 2 years and have turned into a program I don't trust. Not that I work with Gambling Wages but I'd have more trust in them than Fortune Affiliates these days.
 
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