Lapalingo Terms Change in December! / Hybrid and CPA-deals!

[Agentti]

Also posted this on GPWA but i think this is important for people to see here too


Just got a e-mail from them and I´m sure current and maybe future partners are interested in it. I understand that this applies to current and future affiliates. Full quote:

"Dear Affiliate this is a notification on an update within our terms andconditions which will apply from December 2017.

We constantly strive to improve our terms to protect our partners andourselves, hence from the 01.12.2017 a new regulation will come in place.
The new setting applies on our CPA / Hybride deals. Acquired players whichtriggered CPA and self-excludes from playing within the first 30 days ofregistration the CPA amount will be deducted from the comission.

E.g. A customer is acquired on the 05.12.2017, he triggers affiliates CPA. On22.12.2017 the player self-excludes from playing, the already triggeredCPA will be reversed and the amount will be deducted from the commision.

This modification comes in place to protect both partners and improve thecooperation.
You are welcome to get in touch with us to discuss any modifications tounordinary cases."


Am i stupid or what does this basically mean? "Self-excludes"? What is that , can some one elaborate , is this normal with other casinos that have hybrid / cpa deals? Have quite a few hybrids with other casinos and this sounds suspicious to me?

Also, if this is a formal notice to all affiliates, the message has quite a few spelling errors. Has this been delivered to other Lapalingo affiliates with CPA/hybrid deal?

 

[BetReels]

Self Exclude means the player has asked for the account to be closed.

They should not simply cancel the CPA, but convert it to Rev Share so affiliates at least get something.

 

[Biti]

They should just pay the CPA. Or do they pay extra CPA if a player plays longer than a year of deposits very much? To me, this kind of changes shows the crappy mentality at a program.

 

[Shay]

Over at GPWA, I've attempted to engage their affiliate manager in clarification on this term. Her defense is that affiliates should not profit off those who self exclude (within 30 days) because they have a gambling problem.

She has thus far dodged the question when I've asked if the casino is forfeiting the money that the "problem gambler" has deposited and lost prior to self-excluding.

As far as I'm concerned, if the casino keeps their bank, the cpa should be paid.

 

[Engineer]

So, affiliates can't profit from them, but the casino can? Seems fair.

 

[Bonus Paradise]

What do you expect from such a program:

Lapalingo took over Playbet24 DB (we were Affiliates with Playbet24)
There were players who did not receive their withdrawals from Playbet24.
Lapalingo took over and did not pay these players.

Last year Lapalingo sent email to players with subject: "Erinnerst du dich noch an Playbet24?" (Do you remember Playbet24?)

Hi *****,
wie geht´s dir? Echt lange nichts mehr von dir gehört!

Wir sind endlich wieder da! Und zwar unter dem Namen lapalingo.com !
Deine Lieblingsspiele wie New Crazy Seven, Golden Fruits, Treasure Island, Lucky Unicorn und Rise of Napoleon warten auch hehe!
Extra für dich konnte ich mit meinen Chefs einen 20 Euro Gutschein für dich aushandeln!

Gehe jetzt einfach auf lapalingo.com und gebe diesen Code ein: *****

Da du jetzt auch meine private E-Mail Adresse hast kannst du mich hier jederzeit kontaktieren und ich kann dir somit viel schneller weiterhelfen!

Deine Anna

Playbet24 Affiliates have not been notified, means Lapalingo has now my referred players for free.