The Spacewinaffiliate affiliate program ignores messages and does not pay commissions. - UNRESOLVED

[VictoriaGobig]

Good afternoon!
I would like to inform you that Spacewinaffiliate affiliate program does not pay us commissions in the amount of 1191 euros and ignores our messages in Skype!
All our withdrawal requests for July, June and August have been canceled and not paid, further the manager stopped responding to our messages.
We urge Spacewinaffiliate to contact us immediately regarding this situation and provide the commission due to us in full.

 

[MissExposé]

@VictoriaGobig Please send me your affiliate account username and we will ask for updates on your case.

 

[MissExposé]

@VictoriaGobig Thanks for sending your account details,
Please be advised we don't have this program listed on AGD, but we notified them about your complaint and asked for updates.

 

[beztbets]

Greetings
Likewise! They hasn't paid since May. I know other affiliates who has the same case.
Moreover, that's on top of their brands are working under fake licenses, just check their brands on casinoguru: SpaceWin casino, RoyalSpin casino... I want to put it on public: avoid this scammers!

 

[MissExposé]

@VictoriaGobig we just sent a reminder email, so far no updates.

 

[MissExposé]

@beztbets Please note that the representatives have been unresponsive so far. However, we will ask for clarification on your case too. Please PM me your affiliate account username (I sent you a PM where you can reply).

 

[MissExposé]

Reminder email sent. No response came in on the emails we sent.

 

[gamecat]

Yeah, all looking pretty shady at the moment.

My Rev Share part of the deal does not get credited to the account. For the CPA part there are credits but those are not approved.

Will take them offline from my sites

 

[3snet]

We have also experienced scam on the part of Spacewin. We began working with them on the terms of payment for FTD and everything was fine. However, when it came to reconciliation, they refused to make payments under the agreed terms, citing the fact that the players were not paying off for them and introduced new KPIs retroactively. They provided statistics and reports on players' activity in an Excel file, which did not correspond to the data from their dashboard in the affiliate's panel. Also, they started responding to our messages less frequently and called affiliate traffic as fraud.

The similar story happened with LeadsHub network, exactly the same! They changed the conditions on the fly, saying that now they only pay for players with 2+ deposits, although they lured them with the fact that they had worked with Leadshub before and liked their traffic very much. Here's the situation.

Spacewin, unfortunately, turned out to be 100% scam, so we will try to warn the whole market against working with them.

 

[beztbets]

Absolutely the same case with Vortex Ads network. Just search in google 'spacewin scam vortex'

 

[MissExposé]

Since we never received a response on the emails we sent, we will mark the case unresolved. If we do hear back, we will update the forum thread and assist further.

 

[gamecat]

Did they shut down their affiliate backend?

 

[annbrr]

Hi, we also haven't received our commission yet since summer. They payed us once for May. All our other requests for April, June, July, and August have been ignored, canceled and not paid. Yesterday we got the contacts of their C-level manager and our new Affiliate manager, but they don't want to resolve our issue and ask us waiting for 1 more week. It looks like it's a neverending process.

Btw, here how you can try to get in touch with them now:

live:.cid.7dc42977e51d747d - a C-level manager
live:.cid.cf6884caccfc3b73 - affiliate manager