AussieDave
24 years & still going!
- Joined
- Nov 28, 2013
- Messages
- 5,103
- Reaction score
- 3,607
As I'm sure most of us are aware, the process of KYC (Know You Customer) is to identify the identity, with the use of, bona fide documents, that the person is, who, they say they are. Pretty straight forward, huh!
Many countries these days have laws which demand banks etc., etc., etc., to enforce KYC. Hence, it's a fairly widely known practice.
Reiterating, KYC is used to identify and prove a person's true identity.
However, seems Upaycard.com can't get their head around the fact, that if a document (in this case photo ID) which, has already been validated by them, but has now expired, this is not grounds to request new photo ID. My identity has already been proven.
Someone's identity doesn't expire when their DL, passport or whatever else is used to prove someone's bona fide identity. Once someone proves their ID, that's it, case closed.
It's not about resubmitting a new Driver's License that's got under my skin, it's the complete and utter clueless inapt of Upaycard about what KYC is, and what it is not.
I don't really use my Upaycard Web Wallet for anything other than transferring funds from Neteller, converting those to BTC and sending it to my crypto wallet. It's a convenience to have the cash instantly, as apposed to waiting 10 days or so for a wire from NT. But like most wallets Upaycard comes with hefty transaction fees.
Aside from the fact they charge like wounded bulls, logged in last month discover they'd hit me with a €5 admin fee, why? My account had dropped below the min amount. Not happy Jan...
However, not wanting to incur another €5 Admin fee, I conducted an Australian Poli Bank transfer. However, according to Poli-customer-service (based in Melbourne Australia), those funds are paid to Upaycard.com AU bank account with 60 seconds. Yes, almost instantly. You can imagine my shock, when my Upaycard.com account did not reflect this deposit.
Upaycard's support excuse was: Poli transfer's take between 7 - 10 working days to be credited to your account, because they are an international wire transfer. Bullsh#t.
Anyway...
This online web wallet (Upaycard) did me a favour of sorts, I now realise it's a rip-off using Upaycard.com, and more so, they can't be trusted. Which, only makes me wonder what Upaycard.com actually does with their submitted KYC documents???!!!
Many countries these days have laws which demand banks etc., etc., etc., to enforce KYC. Hence, it's a fairly widely known practice.
Reiterating, KYC is used to identify and prove a person's true identity.
However, seems Upaycard.com can't get their head around the fact, that if a document (in this case photo ID) which, has already been validated by them, but has now expired, this is not grounds to request new photo ID. My identity has already been proven.
Someone's identity doesn't expire when their DL, passport or whatever else is used to prove someone's bona fide identity. Once someone proves their ID, that's it, case closed.
It's not about resubmitting a new Driver's License that's got under my skin, it's the complete and utter clueless inapt of Upaycard about what KYC is, and what it is not.
I don't really use my Upaycard Web Wallet for anything other than transferring funds from Neteller, converting those to BTC and sending it to my crypto wallet. It's a convenience to have the cash instantly, as apposed to waiting 10 days or so for a wire from NT. But like most wallets Upaycard comes with hefty transaction fees.
Aside from the fact they charge like wounded bulls, logged in last month discover they'd hit me with a €5 admin fee, why? My account had dropped below the min amount. Not happy Jan...
However, not wanting to incur another €5 Admin fee, I conducted an Australian Poli Bank transfer. However, according to Poli-customer-service (based in Melbourne Australia), those funds are paid to Upaycard.com AU bank account with 60 seconds. Yes, almost instantly. You can imagine my shock, when my Upaycard.com account did not reflect this deposit.
Upaycard's support excuse was: Poli transfer's take between 7 - 10 working days to be credited to your account, because they are an international wire transfer. Bullsh#t.
Anyway...
This online web wallet (Upaycard) did me a favour of sorts, I now realise it's a rip-off using Upaycard.com, and more so, they can't be trusted. Which, only makes me wonder what Upaycard.com actually does with their submitted KYC documents???!!!
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