RESOLVED - Xmark Affiliates Complaint (FictionNet)

[FictionNet]

I'm still waiting for October's payment, despite other affiliates getting theirs on the 7th. Same thing happened last month and took several e-mails to get paid (none of which they replied to).

 

[FictionNet]

And now I am still waiting for October pay...
(Not chased them yet)

Same here, tho I've sent several reminders - no reply or payment received.

 

[FictionNet]

October's payment received today.

 

[FictionNet]

We too never received any reply to our e-mails.

I see at GPWA, Xmark has already processed Nov 24's payments. Again, we haven't received ours, but this time we didn't even receive a request for payment details.

It doesn't look good. Apparently, Xmark is slowly winding down to closing up shop or is prioritising payments, which leads us to believe there are cashflow issues.

 

[cindygreco]

Dear Fictionet

Would you be so kind and contact me directly via email and or Skype.

Please accept my apologies as I thought I answered your message and left it on draft.

Cindy

We too never received any reply to our e-mails.

I see at GPWA, Xmark has already processed Nov 24's payments. Again, we haven't received ours, but this time we didn't even receive a request for payment details.

It doesn't look good. Apparently, Xmark is slowly winding down to closing up shop or is prioritising payments, which leads us to believe there are cashflow issues.

 

[FictionNet]

Cindy, did you intend to reply to me?

 

[cindygreco]

Cindy, did you intend to reply to me?

Please contact me so I can check your affiliate account and payment status.

Best Regards


--
Cindy Greco
Head of Affiliate Marketing
https://www.xmarkaffiliates.com
cindy@xmarkaffiliates.com
Skype: cindy.greco1

 

[FictionNet]

Please contact me so I can check your affiliate account and payment status.

E-mail sent.

 

[FictionNet]

I am happy to report receipt of payment.

 

[MissExposé]

Hi @FictionNet thank you for reaching out and informing us about your progress, we are happy to hear it
We'll mark this now as resolved.