Suspended account - RESOLVED

[byebyebaby]

Hi all,

I have an account at Hero Affiliates for years.
But a few years back I wanted to promote more brands from them and I needed to create another account for that. So I did.
I ended up with 2 accounts.
But now 1 of those accounts has been suspended. No reason given. No email, nothing.
Been trying to contact them for months now. Nothing!
Does anybody have a direct email from some manager or something I could use?

Thanks!

 

[MissExposé]

@byebyebaby Please check the PM I sent you.

 

[MissExposé]

@byebyebaby Do you have some news please?
Thank you.

 

[byebyebaby]

I did mail them, but haven't heard anything back from any of the contacts you provided.

 

[MissExposé]

We sent an email to notify the representatives about your post. Keep you updated.

 

[MissExposé]

@byebyebaby, you can now attempt to log in to your account. The representatives have informed us that your account is no longer suspended.

 

[MissExposé]

@byebyebaby We are waiting for your update please. Do you still need our assistance?

 

[MissExposé]

@byebyebaby We are still waiting for your update.

 

[byebyebaby]

I'm so sorry, I forgot to respond. I was contacted by someone from Hero Affiliates and the account has been reopened, so all is good again.
Thank you for your help.

 

[MissExposé]

Thanks for letting us know @byebyebaby, we will mark the case resolved.