(edit. this has been posted to GPWA as well , prior to this , 7stars had also been notified that i would be posting this issue to AGD and GPWA).
Heya all!
Had talked about this now with 7starsPartners and tried to find some kind of middle ground with no results. Notified them as well that we can continue this here as well to get some outside opinion on the matter.
Long story short , end of 2020 we agreed on to list 7starspartners brands to our site. Brands had not been at the site prior to this. We agreed on a hybrid deal , there was no FTD limits ,brand limits, certain placements etc. Just a regular listing. 7stars was also informed that this will be for one site only which is a SEO-site which only has one GEO of traffic. This was agreed on few minutes with no issues or problems. This was no special push of the brands , just a typical standard listing.
After this , had to take a break for a few months in the business and 7stars was one of the brands i did not get to list yet. As of March 2021 , i went through the brands we had not listed yet if agreed to and listed the brands on March. The agreed hybrid deal was still on and i listed the brands at the site. Things was going pretty nice , decent amount of traffic coming in and some earnings generating.
Fast forward to end of the month , i log in to their affbackend and first thing i see is that earnings are 0€ and that the deal and already sent about 120 players had been changed from the hybrid deal to a standard revshare ladderdeal starting from 5% revshare. Important to note is that the deal had not been changed so that new players coming in would be on the standard revshare deal , the deal had been changed so that the ALREADY sent players had been transferred to this as well.
I contact them that what is happening and why is this the case. They respond that it´s been so long we agreed on it and they have no idea where the traffic is coming from. Although we had gone through EVERYTHING including the site and that we only have one site and one GEO-we work with. ( Everybody understands they are just throwing something in response to get away with this) I asked to find some kind of middleground and their response is that players have not deposited enough yet and have won so Netrev is negative
( Netrev actually also recovered nicely at the end of month when winners played their wins back) I could have understood that the new players coming in from the deal change date would be on the standard but i will not accept that the deal of the already sent players had been changed.
TLDR: 7starspartners changed the deal of the already sent players from hybrid to standard revshareladder which we had agreed on about 3 months prior. They had full understanding where traffic is coming from and there was no certain placements , push campaigns , limits etc set for the deal. Change was done suddenly with no prior communication or info , only after our first contact they started to throw all kinds of answers.
Heya all!
Had talked about this now with 7starsPartners and tried to find some kind of middle ground with no results. Notified them as well that we can continue this here as well to get some outside opinion on the matter.
Long story short , end of 2020 we agreed on to list 7starspartners brands to our site. Brands had not been at the site prior to this. We agreed on a hybrid deal , there was no FTD limits ,brand limits, certain placements etc. Just a regular listing. 7stars was also informed that this will be for one site only which is a SEO-site which only has one GEO of traffic. This was agreed on few minutes with no issues or problems. This was no special push of the brands , just a typical standard listing.
After this , had to take a break for a few months in the business and 7stars was one of the brands i did not get to list yet. As of March 2021 , i went through the brands we had not listed yet if agreed to and listed the brands on March. The agreed hybrid deal was still on and i listed the brands at the site. Things was going pretty nice , decent amount of traffic coming in and some earnings generating.
Fast forward to end of the month , i log in to their affbackend and first thing i see is that earnings are 0€ and that the deal and already sent about 120 players had been changed from the hybrid deal to a standard revshare ladderdeal starting from 5% revshare. Important to note is that the deal had not been changed so that new players coming in would be on the standard revshare deal , the deal had been changed so that the ALREADY sent players had been transferred to this as well.
I contact them that what is happening and why is this the case. They respond that it´s been so long we agreed on it and they have no idea where the traffic is coming from. Although we had gone through EVERYTHING including the site and that we only have one site and one GEO-we work with. ( Everybody understands they are just throwing something in response to get away with this) I asked to find some kind of middleground and their response is that players have not deposited enough yet and have won so Netrev is negative
TLDR: 7starspartners changed the deal of the already sent players from hybrid to standard revshareladder which we had agreed on about 3 months prior. They had full understanding where traffic is coming from and there was no certain placements , push campaigns , limits etc set for the deal. Change was done suddenly with no prior communication or info , only after our first contact they started to throw all kinds of answers.