Affiliate Club / Entain problems

[CBJWikinger]

Hi,

anyone has a similar problem?

Logged on at AC, and got the message that my account has moved to Entain Partners. AC told me to login there to access my players, open funds, e.g.

Just did that and Entain told me, my account is locked due inactivity????? The decision is final, but i can open a new account if i want.

---
So, what´s about this? Sent players to the CasinoClub and now they steal my whole account?

:-(

BR
Polli

 

[ddm]

breaking their own code of conduct:

"That the revenue share agreement between the company and affiliates shall continue to subsist for the complete lifetime of the player on the platform."

shameless.

 

[MissExposé]

@CBJWikinger Please send me your affiliate account details. We will contact the affiliate program rep regarding your issue (I have sent you a PM).

 

[CBJWikinger]

Thx Ms Exposé, replied you.

 

[MissExposé]

@CBJWikinger Thanks for sending your account details. Email sent now. Keep you posted.

 

[CBJWikinger]

Thx!

 

[shovi]

breaking their own code of conduct:

"That the revenue share agreement between the company and affiliates shall continue to subsist for the complete lifetime of the player on the platform."

shameless.

Entain

Inactive

means for you: (a) where you have not sent at least 10 new depositing Customers to us for a period of 3 consecutive months; or (b) the Net Revenues derived from Customers is less than £100 for any 3 month period; means for a Customer: (a) where the Customer has not logged into their Customer Account for a period of 3 months; or (b) the Customer has deposited less than £10 into their Customer Account during any 3 month period;

8.2. If a Customer is deemed to be Inactive we may, at our sole discretion, either:

(a) de-track that Customer (and you will no longer receive any Revenue Share in relation to them); or

(b) decrease the amount of your Revenue Share as per the table in clause 9.5 below for that Customer (irrespective of whether that Customer remains Inactive or becomes active again).

9.5. Unless otherwise agreed in writing by us, Revenue Share payable in respect of any Customer shall decrease as per the below table on the third anniversary of that Customer's registration:

If Primary Product Equals	Primary Rev Share Percentage	Cross Over Product
POKER	CASINO	BETS / SPORTSBOOK	BINGO	GAMES
POKER	15%	-	10%	5%	15%	10%
SPORTSBOOK	5%	15%	10%	-	15%	10%
BINGO	15%	15%	10%	5%	-	10%
CASINO	5%	15%	-	5%	15%	10%

 

[ddm]

"means for you: (a) where you have not sent at least 10 new depositing Customers to us for a period of 3 consecutive months; or (b) the Net Revenues derived from Customers is less than £100 for any 3 month period; means for a Customer: (a) where the Customer has not logged into their Customer Account for a period of 3 months; or (b) the Customer has deposited less than £10 into their Customer Account during any 3 month period;"

wow. how low can u go?

reminder to self to never work with entain brands ever.

Their utter contempt for affiliate "partners" is brutally apparent from these one-side terms

it looks like these companies think "we work for them" .. . if we stop delivering for whatever reason - all bets are off and we suffer -

clearly not the things a true partnership is made of - more like the tail wagging the dog.

YUK.

thanks O.P and good luck

 

[MissExposé]

@CBJWikinger Please check the PM I have sent you.

 

[CBJWikinger]

Thx MissExpose, replied. Thx for service.

Update: My former AC-Rep wrote a message to me yesterday. I write the update, when everything is done by Entain/AffClub.

 

[MissExposé]

Thanks @CBJWikinger , please keep us posted.

 

[MissExposé]

CBJWikinger advised via PM the problem seems to be resolved. @CBJWikinger can you please confirm. Thank you.