AXE Casino affiliate doesn't pay - UNRESOLVED

[Britexcpa]

AXE Casino affiliate doesn't pay our 5060 eur commission.
4220 eur for August
840 eur for September


This is their response:

"You can check our T&C, as you see "You hereby recognize that if 30% of New Customers of your total traffic volume made only a minimum first deposit during the current month, then such traffic shall be considered as motivated under the Affiliate Agreement, and thereby any Commission in relation to such New Customers can be freezed or no payable upon Company decision."

Affiliate manager: live:.cid.cb0f09184d49ef7a (****)

 

[MissExposé]

@Britexcpa Please send me your affiliate account username and we will notify the representatives about your issue and ask for updates. Sent you a PM where you can reply.

 

[MissExposé]

Thanks for sending your account details @Britexcpa, we notified the representatives about your post and asked for clarification.
Keep you updated.

 

[MissExposé]

@Britexcpa We just sent a reminder email, no updates so far.

 

[MissExposé]

@Britexcpa No response came in. We tried with one more reminder email in hopes we will receive an update.
Keep you posted.

 

[MissExposé]

@Britexcpa Very sorry but no response to the emails we sent. We will mark this case unresolved.