@Biti Thank you very much for expressing your concerns about player complaints, but we do not handle them here, this thread and section is for affiliate related queries only.
While I agree AGD and or this thread is exclusively for affiliates, not player grievances (issues), however NOT everything is, or can be, black-and-white.
The casino player complaint which Biti referred to above, shines a very dodgy light on the casino in question, which, seems to be part of the Betmaster Partners affiliate program.
There's an old saying in the affiliate industry... If a casino is screwing their players over, you can bet they will screw their affiliates over too.
The case over at AskGambler is IMHO quite disturbing.
The player wasn't using a bonus - it was a straight cash-deposit. Yet, the casino has used this Fuck-You clause to confiscate his winnings, and terminate (close) his account.
Casinoin Wont Let me cashout
I have checked what happened with your account, unfortunately, your account was suspended due to the following clause of T&C's which you agreed to when registering an account:
4.11. The Company has a right to terminate this Agreement without a preliminary notice and without giving additional explanations, then available funds on the balance free from any liabilities to the Company or other third parties will be paid out to the payment system used for depositing or any other at the sole discretion of the Company.
What a shitty thing to do to someone. This screams Rogue Clip Joint
@MissExposé - surely your not saying this is acceptable behaviour???!!!
This player could have been an affiliate tagged player. It's why this rogue issue, shouldn't be swept under the carpet at AGD... It should be made public everywhere...just sayin
