Big trouble on Planet 23?

[KasinoKing]

The recently sacked affiliate manager e-mailed me today and said I should remove all banners...
The e-mail does not sound good at all.

Anyone else know anything more?

KK

 

[Guard Dog]

Not yet, but removing their sponsorship and marking them with a warning in the interim.

 

[KasinoKing]

Not yet, but removing their sponsorship and marking them with a warning in the interim.

Sheeesh - I didn't realise they are AGD Platinum Sponsors!

Did you get the same e-mail which spoke about "terminating affiliate contracts with immediate effect"?

KK

 

[Guard Dog]

Sheeesh - I didn't realise they are AGD Platinum Sponsors!

Did you get the same e-mail which spoke about "terminating affiliate contracts with immediate effect"?

KK

Yes, got the same scary email. Sounds not very good.

 

[dominique]

In case someone didn't get it, here it is:

Dear affiliates,

This Sunday, the 27th of June, I was notified by the owners of Planet23 of the termination of my employment.
Sadly, my working at Planet23 has come to an end. Due to owners and investors policy, the company took a decision to terminate all affiliate deals within the immediate time until they solve management issues with RIVAL.
I (sadly but formally) ask you to take us off your domains and from any other activity until a further formal notice made by Planet23.
Any future communication with Planet23 should and will be made via this address: affiliates@planet23.com
Planet23 management will be available for your questions at this address.

I wish you all the best,
A.

 

[belgamo]

Look for a domino effect from some of the other rival casinos. We could see another 4-6 go by the wayside soon.

Rival doubled the HOLD on deposits late last week, thus making the casino basically have to pay rival to operate for a couple months til the holds get released. This is putting a big strain on the operators.

 

[bonustreak]

Yeap word is Rival is holding 40% of all deposits for an extremely amount of time so these small casinos have no choice but to close there is no way they can Rival, pay winners, affiliates and still survive.

Rival is really showing how much they do NOT have the business management skills to survive in this industry.

Wizard Gaming we need you to get your act together Rival is going down the tubes!!

 

[dominique]

Rival makes the wrong decisions over and over again. I am starting to expect another blow weekly now.

I understand that times are not the best for anyone, but I am still chewing on the way they ban perfectly good players with regularity, or limit their deposits to where they just don't care to bother anymore.

Too bad, nice games.

 

[darmac]

Wonder how many more are following them, just received this e-mail from Royal Apollo:

Dear affiliates, Due to the ongoing issues we are having with processing and Rival management we will be closing down our site in the next few days. We are committed to providing top standards of gaming and support to both players and affiliates. This decision was not easy , but the ongoing issues are not allowing us to offer these standards. Please terminate all affiliate deals within the immediate , we hope (we can't enforce this as its Rival that holds all fees), that Rival will respect and honor the current and future revenue that you are entitled to. Thank your, Michael and Emma, Royal Apollo Affiliates

 

[lots0]

Well if he past is any hint of the future... Don't expect RIVAL to honor anything...

I dropped all Rivals a while ago... glad I did.

 

[KasinoKing]

Wonder how many more are following them, just received this e-mail from Royal Apollo:

Yep, I just got that too.

This is starting to look REALLY bad...

KK

 

[Aussie-Dave]

Rival are clowns.
They couldn't run a meat raffle at the pub without screwing that up.

There has been mismatching of processing deposits; maybe the real reason they get turfed from processors is they botch the CC identifier code.

I'm sure most saw the Tradition saga unravel over at CM. They didn't have the balls to come to forum, instead let their white label managers dig them out of the hole, except they buried them further.

And there's been plenty of other incompetent balls ups as well as bare faced lies to boot. Rival are iffy at best. I sure hope this doesn't affect Affiliate Wide sites or SlotoCash. They are the only Rivals I touch.

It would be a pity to see them go down the tube because of these Rival ass clowns.


Cheers

Dave

 

[KasinoKing]

Part of the problem with Rival casinos, ironically enough, is that it's entirely possible they have been too generous to their players and this could be why the apparent financial difficulties.

I just checked my Royal Apollo stats from start (Oct-09) to today;
Depositing Players: 22
Casino nett LOSS: $4,135.12

In December I added together all my stats from ALL Rival casinos just for that one month, and the combined casino's nett LOSS was $23,445...

As a player, I am also nett in the black with Rival casinos since I started playing them back in 2007...

KK

 

[Aussie-Dave]

KK,

I could understand if that was real money walking out the door. But I dare say a large % of that is bonus dollars.

If it doesn't leave the system (EG get paid to a winner) then it's gone nowhere. Except back into Rival's pocket.

EG - If I give you $100 bucks and a week later you give me that $100 buck back...I'm even. However if you walk away with it and never give it back, I'm $100 out of pocket.

Edit: And IMHO licensees shouldn't have to bail the software provider out. Except if they don't, they don't have a business. What a mess.

Cheers

Dave

 

[HBKKH]

not good news at all.

 

[GFPC]

time for some redirects

 

[Rhondagrace]

This is Really, Really, Bad....what a shame as I also love their games. but as a player I have been treated pretty shitty from most of them in the last 6 months, sloto cash punished me by giving me no more bonuses or sloto tickets 6 months ago, for having a big cashout, this is IMO is not the way to make me come back to them.. if anything, I don't want to bother with them at all. I tried box24 which is abit better and slots of cash so far pretty good.The thing is, with RTG or Microgaming, even if I cash out alot they still continue to give me the (VIP TREAMENT) while rival dose not..shame, shame, shame.

 

[Guard Dog]

I'm hearing some really disturbing news about Rival, recently, and it really worries me. It would be nice if someone (maybe Patrick?) would come and post about the issues, but I am fairly confident that more Rival operators will follow suit with Planet23 and Royal Apollo.

Here are the recent Rival Takeovers, BTW:

Slotpower
Vanguard
Tradition
Planet23
RoyalApollo

None of these casinos could make it work with Rival. All happened in recent months.


Now - it seems Rival is holding monies from Operators and a large percentage of such.


What will happen with our players at the above casinos? What will happen with our players at OTHER Rivals that may fold?

These are very serious questions. I have devoted a lot of time to Rival and am beginning to feel that Rival is going to screw us all out of our rightful earnings.

I'll find out more, but this is very disturbing.

Maybe Ashley can respond?


hmm.... Maybe just 1 Rival owner can come in and respond to this. After all, these allegations are going to keep new licensees from signing on.

 

[Bonne Chance N.V.]

Rectification

Bonne Chance N.V., an E-zone Company registered and licensed in the Netherlands Antilles, sublicenses Rival Powered games to the White Label operator(s) discussed in this thread. For its payment processing Bonne Chance N.V. has contracts with third party payment processors, these services are part of the White Label agreement for its marketing partners (the White Label). From time to time, its White Label partners may enter into an arrears situation due to high withdrawals. The White Label typically has a certain number of days to correct any such arrears.

It is important to note that the most typical reason for this arrears is bad promotion setup and misguided player classification. The White Label is 100% responsible for the marketing of their own property. This includes promotional design and configuration. When a White Label fails to pay its arrears it creates an awkward relationship between Operator (Bonne Chance N.V.) and the White Label partner whereas Bonne Chance N.V. is effectively bankrolling the property. ie paying the White Label's affiliates and customers.

In both this particular instance and instances in the past, Bonne Chance N.V. has taken a tough stance on its accounts receivable. Let it be clear that there currently is not, nor has there ever a doubling (or any false increase in) of hold or a 40% reserve taken on any deposits. These statements are simply incorrect.

 

[Engineer]

What about affiliates? If the casinos remain open (having been taken over by the operator), will affiliates continue to earn on their referred players?