Club Gold changed software without warning!

[KasinoKing]

Just found out via a player at CasinoMeister, that Club Gold appears to have suddenly switched to some minor software brand I've never heard of.

This seems VERY strange as they only switched from Playtech to multi-platform (including MG & NetEnt) in April!
It almost looks like someone has somehow hacked their website

Anyone know what's going on?

KK

 

[admin]

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[PaaskeUK]

Player is also Affiliate hehe as it was me. Not sure but I think you should know its me

Yeah very shocking I can not even describe what I experienced last night. I was actually doing ready to start getting them promoted. And discovered there was £20 free bonus in account so wanted to test them out a bit. Hmmm but where were all the Net Ent and Microgaming slots etc.... Damn..... Seems Dino has packed and run as fast he could. I will never be promoting them after this or future. Not being listed anywhere on my sites to much trouble. Need to throw old stuff I have away as well. What a Shame Dino was a great lad almost bit like Igor at BetAt.

 

[admin]

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[byebyebaby]

What the hell? They changed to NetEnt/Microgaming a while back, with no warning at all. AND NOW AGAIN? But what is this crappy software? Never even seen it?
Seems farewell to Club Gold, I mean who wants to play this?

 

[admin]

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[admin]

A reminder is sent to all affiliate managers.

 

[LandofOz]

I'll keep their listings on my site hidden until they decide on which software program they want to settle on.

 

[admin]

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[AussieDave]

I've dug around trying to find who these slots belong to, and come up empty handed. Maybe it's proprietary software. There is a video slot called "Treasure Diver" by WMS but that's not same as the Club Gold one. Yep it's a mystery to me too

 

[admin]

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[jopaa]

I don't know why they are still a Platinum Sponsor here.

 

[admin]

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[admin]

A reminder is sent to all affiliate managers.

 

[PaaskeUK]

Maybe even affiliate program has been taken with their trousers down who knows. I will no be promoting that is a fact!

 

[admin]

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[admin]

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[casinonewbie]

Love the games they have, they should have also included Pong & Space Invaders as well - these guys are about to go broke.... (if not already)

 

[WCD Admin]

According to our software expert, Lars, it's a South African company: Oxypite, he found their revoked lga license - no clue why. The platform being used is habanero systems, and for some reason the SW is being referred to as "hawk gaming" but no clue why. All of the Oxypite bonafides look good. The club gold seal is valid curacao license, tracing to cyprus - BUT they may be displaying a defunct seal now.....

 

[admin]

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[CarmelS]

Hi,

I've just realised that admin has sent notifications about this thread to me. However, I have not been involved with Club Gold Casino or Club Gold Partners since April so I am not in a position to answer any questions or concerns about them. Admin, could you, if you have not already done so, please inform user LiisaCGP about this as she is the official program representative now. Thanks

 

[jopaa]

Hey Andy, why don't you just rogue these jokers?

http://www.casinoaffiliateprograms....w-depositors-a-month-required.html#post256219

 

[admin]

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[KasinoKing]

Hey Andy, why don't you just rogue these jokers?

http://www.casinoaffiliateprograms....w-depositors-a-month-required.html#post256219

You made the same mistake that I made a few weeks back!
That thread is about Gold Club Casino - this thread is about Club Gold Casino!
(Notice the subtle difference?)

KK

 

[admin]

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[admin]

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[jopaa]

I've looked again at that 3rd and you're right, I've made a mistake!

However, 4 days ago I've sent them an email asking some questions about the software changes and I did not receive any answer and this is not good.

 

[KasinoKing]

I just got this e-mail today:

Dear Affiliate,

Our apologies for the confusing last few days, however it has been a period of rapid change. As you may already be aware, Club Gold Casino has moved to The Hawk game suite developed by Habanero Systems. This move was warranted by the insufficient flexibility of the multi-vendor platform when offering your players bonuses. I am sure you experienced a certain degree of frustration yourself due to the many changes implemented to the bonus structure in order to facilitate the players while maintaining the casino’s functionality. This proved, however, to be unsustainable. The new platform will allow once more to deliver a superior gaming experience without compromising player satisfaction.

You may also have noticed that there have been issues with the statistics on Netrefer, this is due to the integration of the new platform. The technical team has made assurances that these will all be up and running normally within the next 3-4 days. Similarly to the previous integration, all data is recorded and will be uploaded in due course. There will also be brand new marketing materials added to the Media Gallery shortly.

Please see below for some of the vitals of Club Gold Casino:

Platform: The Hawk game suite, developed by Habanero Systems

License: Curacao

Excluded countries: USA

Games: As shown on the home page

Languages: English, German, French, Italian, Greek. Coming soon: Dutch and Russian.

Payment methods: Credit cards, Skrill, Neteller, Paysafecard, Ukash. Many more to follow shortly.

Currencies: EUR, GBP, USD, AUD, CAD

In terms of the new bonus structure, there are very exciting news indeed, please see below for the details.

For all new players:

20 currency free, 60x wagering, max cashout limited to double the amount of bonus (ie 40), coupon code CLUB20FREE across all currencies.

This is our new welcome bonus:

100% up to 1000 across all currencies on 1st deposit, 20x wagering, min.deposit 10, no cashout restrictions, coupon code CLUB100

75% up to 750 across all currencies on 2nd deposit, 20x wagering, min.deposit 10, no cashout restrictions, coupon code CLUB75

50% up to 500 across all currencies on 3rd deposit, 20x wagering, min.deposit 10, no cashout restrictions, coupon code CLUB50

Total welcome bonus value is therefore 2,250.

Regular bonuses:

50% @ 20X wagering, min deposit 10

75% @ 20X wagering, min deposit 10

100% @ 20X wagering, min deposit 10

The basis for any relationship is trust and communication, thus I wish to once more extend my sincerest apologies for the delay in relaying this information to you. As an esteemed affiliate you have the right to be notified of any changes sufficiently ahead of time which would allow you to adapt to the circumstances, however, unfortunately this was not possible in this case.

It is understandable that you too will have many questions, they will all be answered as soon as the paramount items have been taken care of. Until then I ask for your patience and understanding, all your emails will be replied to once the transition is complete.

Kindest regards,

Liisa Chambers

Affiliate Manager

 

[admin]

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[jopaa]

Ok, so what do you do now, keep promoting or dump them?

 

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[AussieDave]

All withdrawal requests up to 1 000 are paid within 2 working days, excluding weekends and public holidays. Additional withdrawal requests within the same month are paid at a rate of 1 000 per week.

All large winnings or large withdrawal requests are paid out at a maximum rate of 5 000 per month, as per the General Terms and Conditions.

Their single hand VP has a max bet of $100 per game. Yet Club Gold Casino has a $5,000 a month withdrawal limit... A Royal Flush @ $100 on DDBP = $100,000. It will take 20 months to be paid in full... lol

these guys are about to go broke.... (if not already)

Looks that way!

 

[admin]

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[PaaskeUK]

I would say dump them. Never trusting this outfit. Also anyone knows with all the loyalty points I had accumulated at the Playtech casino? I would like them sent to my bank account please.

 

[admin]

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