Igaming Partners Don't Pay Commissions - RESOLVED

[LinYanhua]

Promoted casino extra and lucky31 from 2019, didn't get paid until now, total commission: 1338 Euro. I sent an invoice to them via email in 7th, April, but they didn't give me reply until now, the AM didn't response my skype either.

 

[Kadabra]

there are so problematic with payments. just horrible.
i got paid but it's very very painful process.
try: mark.wilson@deltaservices.io

 

[Patrick-jane]

Drop them
there are so many good programs out there, don't waste your time with people who do not pay

 

[MissExposé]

Hello @LinYanhua
Please PM me your account details (I've sent you a PM). We will contact the representatives on your behalf and ask for updates.

 

[MissExposé]

Thanks for sending your account details @LinYanhua Representatives are informed. Keep you posted.

 

[freakspin]

Try to contact Genevieve via Skype: live:c147da75a64c0f8d

My last invoice she paid almost instantly.

And Mark (Skype: mws-focus) is actually very responsive too...

 

[Insider]

I only want to say that the brands from iGamingPartners don't accept anymore new german customers. Reason is they can't offer at the moment "Sofort" as payment method and also haven't requested a "german license".

@MissExposé - maybe you can check the terms&conditions from iGaming Partners again, especially under Commission - Minimum Performance (also no date showing) because AGD Terms Certification is showing green and don't know whether it still corresponds your demands.

Can be that they want to remove or change this clause.

 

[MissExposé]

@Insider Thank you, It is not considered predatory if the rev share doesn't drop lower than 25%.

AFFILIATES ARE EXPECTED TO ACTIVELY PROMOTE ONE OR MORE BRANDS AND AS SUCH THEY ARE EXPECTED TO FULFIL MINIMUM REQUIREMENTS IN TERMS OF PLAYER RECRUITMENT. FOR AN AFFILIATE TO MAINTAIN THEIR CURRENT REVENUE SHARE LEVEL, THEY MUST SIGN UP AT LEAST 5 NEW DEPOSITING CUSTOMERS EVERY MONTH. AFFILIATES WHO ARE NOT ABLE TO SIGN UP A MINIMUM OF 5 NEW DEPOSITING CUSTOMERS WITHIN ONE CALENDER MONTH WILL REVERT TO THE NEXT LOWEST REVENUE SHARE LEVEL. SHOULD AN AFFILIATE FAIL TO BRING IN MINIMUM 5 NEW DEPOSITING CUSTOMERS THROUGHOUT SEVERAL MONTHS IN A ROW THEN THE AFFILIATE WILL REVERT TO THE LOWEST REVENUE SHARE LEVEL OF 25%.

 

[MissExposé]

@LinYanhua As per the last update we received, your invoice has been sent over to the finance department for payment. Could you please confirm you received the payment so that we can close this complaint?

 

[Moonlight Cat]

8 years ago it was very good affiliate program without any payments problems. But as i see now. . .

 

[Juan Roman]

They are indeed shamefully late with payments and many affiliates face similar issues (myself included), but everybody eventually gets paid.

Can’t believe why they operate like this though as it seriously hurts their reputation.

 

[MissExposé]

@LinYanhua Please let us know if you received the payment by now.

@Juan Roman if you need our assistance, please let me know, and we will ask for updates on your case.

 

[Juan Roman]

I did get paid after some 6 months or so, but thanks for offering to help.

 

[MissExposé]

The complaint is marked as resolved since we received the proof of payment.