JoinAff Affiliate partners payment issue

[Rohrer_david5]

It's been a month since we started working with Joinaff Affiliate. They have been postponing payments since November, though.

The commission payment for November is still pending. Additionally, there is absolutely no response from Anna, the affiliate manager. Nevertheless, I have asked that the affiliate manager's contact information or the head of the affiliate be changed.

Another affiliate manager I spoke with likewise failed to disclose this information. If they responded and expressed regret for the wait, I would still understand, even if there was an issue. This communication breakdown, though, is intolerable.

 

[sunflower88]

It's been a month since we started working with Joinaff Affiliate. They have been postponing payments since November, though.

The commission payment for November is still pending. Additionally, there is absolutely no response from Anna, the affiliate manager. Nevertheless, I have asked that the affiliate manager's contact information or the head of the affiliate be changed.

Another affiliate manager I spoke with likewise failed to disclose this information. If they responded and expressed regret for the wait, I would still understand, even if there was an issue. This communication breakdown, though, is intolerable.

We have had the same experience with them. They do end up paying the invoices, but only after sending them multiple reminders about them.