Melbet Support Is A Joke - UNRESOLVED

MelBet Affiliate Program

rawat12

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I registered with them on Jan24, gave them a total of 24 ftds. When it came to payment, they said I did not registered with the same email address that I was using to contact them since Jan. During this period, they gave me a promo code on the same email.

Now, I have given them every proof that I am the sole owner of my affiliate account.

Yet they are asking me to send email from the registered email that I used when signing up.

The twist is however, when I asked them what is the email that I am signed up with on their database, they won't tell me the email.

Is this behaviour normal? What would you do if you were in my shoes?
 

Insider

Affiliate Guard Dog Member
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You don't know anymore from which address you have registered ? You can see your registered e-mail at your account if not changed meanwhile. Or does it mean you have no more access to your account ?
 

rawat12

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There is no way to see the email inside the actual affiliate account. I have full access to the affiliate account.
 

rawat12

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Ughhh, how short term these companies think, I would have brought them a good number of players.
 

MissExposé

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@rawat12 Please PM me your affiliate account username. We will reach out to the representatives and ask for options needed so you can verify the account ownership.
 

metropot

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The head of the Melbet bookmaker was suspected of fraud
The Tver court of Moscow received a petition of the investigator for the arrest of the head of bookshop "Melbet" Igor Lyazulin, accused of fraud in the special... RIA Novosti, 04.04.2024

JUST FYI
 

rawat12

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Just an update: I now have $175 available to withdraw inside my affiliate account, can't withdraw though :'(
 

MissExposé

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We received your account details @rawat12 and notified the representatives about your post. Keep you updated.
 

MissExposé

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@rawat12 We just sent a reminder email since no response came in.
Keep you updated.
 

MissExposé

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@rawat12 We sent one more reminder email now, so far we don't have any updates regarding your case.
 

MissExposé

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@rawat12 Very sorry, we were trying to get an update on you case but did not get any.
We will have to mark this case unresolved and if we hear back we will update the forum thread.
 

MelBet Affiliate Program
INFO

  1. AGD Terms Certification:
    Terms and Conditions
  2. Have Retroactively Changed T&C's?
    No
  3. Have Negative Carryover?
    Yes
  4. Are Casino Earnings Bundled?
    No
  5. Missing Admin Fee:
    No
  6. Ambiguous Termination Clause:
    No
  7. T&C updates not emailed:
    No

AGD REPRESENTATIVE

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Proprietary Software

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