OMG Affiliates missing payments , no response - RESOLVED

[MissExposé]

@Donkey Please PM me your account details (sent you a PM).

 

[Donkey]

pm sent

 

[MissExposé]

@Donkey Thanks for sending your account details, we notified the representatives. Keep you posted.

 

[OMG Affiliates]

Hi guys, sorry to opening up an old thread again but I have been reading through this and wanted to know if the late payment issues have been resolved and also if OMG affiliates ever did implement any new payment methods as the AM stated in September 2021?

Im still pretty new with OMG, I was migrated across from Trada and last month I realised there was no way to add payment methods, nor any way to even see if any payments had been made. To be honest the backend stats are minimal at best.

I have contacted my AM about payment, she added Paypal to my account which I can see but as of yet no payments have been made nor do I know when to expect it. I asked her and she said she will have to ask finance.... it seems strange an AM would not know when payments are made each month.

So far my initial opinion about OMG affiliates isnt the best. Hopefully that can be changed.

Hi Madz,

Sorry if we caused you any inconvenience. Adding new payment methods is always possible, and your account manager will find the best suitable option for you.
As stated in our T&Cs, the threshold for payment is €100, and that may have something to do with the payments not being processed.
We took your complaint into consideration and paid all your outstanding commission this morning.
For any other issues, please feel free to reach out any time and we'd be happy to assist you.

Kindest regards,
the OMG Team

 

[MissExposé]

Thanks for assisting @OMG Affiliates
@Donkey Representatives are looking into your case.

 

[OMG Affiliates]

no commission paid to me since february by OMG

Hey Donkey,

We checked your payment history, and your Feb commission has been paid in the regular terms, NET30. Regarding March commission, it is also expected to be paid in the regular terms.
I can assure you that there is nothing to worry about.
Sorry for the inconvenience, and if you have any other issues related to the payments, do not hesitate to reach out to your account manager anytime.

Kindest regards,
The OMG Team

 

[MissExposé]

@Madz @Donkey Please let us know once you receive the payment so that we can close the complaint.

 

[Donkey]

Hey Donkey,

We checked your payment history, and your Feb commission has been paid in the regular terms, NET30. Regarding March commission, it is also expected to be paid in the regular terms.
I can assure you that there is nothing to worry about.
Sorry for the inconvenience, and if you have any other issues related to the payments, do not hesitate to reach out to your account manager anytime.

Kindest regards,
The OMG Team

thx for the answer
can I change my payment method to Neteller?
also my account manager jna[at]omgaffiliates.com doesn't answer me (since 31 of March)

 

[Madz]

Hi guys, just wanted to let you know I was paid last week by OMG. I am not sure if I a allowed to add emails here but I dont mind sharing the AM from Vita Media Group that is also my AM for OMG via PM if thats allowed?

Hope you guys get sorted soon and thank you for your help MissExpose

 

[Madz]

I really laugh every time i get a message on skype from them - it goes a bit like this:
10.01.2022
OMG: Hi John, how do you do?
Me: I am all right, how are u?
14.01.2022
OMG: Great, thanks for asking. So, I have a question about your site.
Me: Yeah, shoot!
21.01.2022
OMG: Hi, so can we do something to get more traffic?
Me: Well, an additional fixed fee cud do something, what do you think about that?
01.02.2022
OMG: Hi John, how do you do?

This can go on weeks and months, just never getting anywhere - never ever straight to the point!

About their paiments - their allways very late to bank.

What is the fixed fee? Do you charge some brands just to be listed on your website? If so how successful is this?

 

[MissExposé]

You're most welcome @Madz . Thanks for the update, glad to hear all is sorted out.

 

[preditor]

What is the fixed fee? Do you charge some brands just to be listed on your website? If so how successful is this?

It depends on casinos and deals when it comes to different types of "additional" fees / extras.

The most common fees, I tend to use are such as:
Listing-fee: an additional cost to be listed on your top-list (not an absolute top 1-5 position)

Fixed fee: An additional cost to be listed on a sertain position, for example pos. 3 for 1-3 months.

Setup-fee: Creating an review and add it to listings (no positions). This is generally just a small fee to cover our expences on making an review to one or more of our sites.

Flat-fee: An fixed, flat fee where the casino pays and sertain amount for listings - and in most times you do NOT earn commissions of the players generated.

Everything depends of your deals (RS/Hybrid/CPA) and the traffic/conversions you have.

A good "recepie" for deals are in my mind:
40% RS
30% HYBRID
10% CPA
20% FLAT/FIXED

Hopefully thease are to any help for you and other readers here!

 

[Frank]

feels bad that Trada Affiliates were acquired by OMG, they used to pay so fast to Neteller and now OMG says they can only pay via PayPal or Wire Transfer which is meh

Trada used to be a good converting brand.. then players stopped playing, conversions stopped and everything just went to 0 ..

 

[MissExposé]

@Donkey Please let us know if all is sorted now so that we can close this complaint. Thank you.

 

[MissExposé]

We received proof of payment and will mark this complaint as closed.