Playfrank affiliates don't pay my commission

[LinYanhua]

Promoted Playfrank casino from 2019, didn't get paid until now, total commission: 542 Euro. Last month, they asked me to send an invoice, and I did it in 7th, April, but they didn't give me reply until now, the AM didn't response my skype either.

 

[MissExposé]

@LinYanhua, please send me your account username. We will contact the representatives and ask for updates. I have sent you a PM.

 

[LinYanhua]

Hello, my account name is LinYanhua. @LinYanhua, please send me your account username. We will contact the representatives and ask for updates. I have sent you a PM.

 

[MissExposé]

Thanks for sending your account username @LinYanhua, keep you posted.

 

[MissExposé]

@LinYanhua, we are still waiting for updates, just sent a reminder email. Do you maybe have some updates?

 

[frankaffiliates]

Dear Affiliate Guard Dog,

We regret that we received the complaint about not paying an Affiliate Commission. Especially as we’re known for our fast payments to our appreciated affiliates.

In this case we contacted LinYanhua in 2019 to send in KYC documents. June 2021 we contacted Lin several times, because there was an open Affiliate Commission ready to be paid in his account.

March this year we received the first reply from Lin and we were in contact to pay the Commission. Because of National Holidays and a few days off there was no reply for a few days and during this time the complaint was made.

We of course will pay the Affiliate Commission, but we first need to verify the account and the affiliate, known as our KYC procedure. When this procedure is done and we receive the correct documents, we will make sure the payment to our affiliate LinYanhua will be done.

Thanks for the cooperation.

Best regards,

Team PlayFrank Affiliates

 

[Biti]

I've worked with them and they are reliable with payments.

 

[Wolfie]

Same, here. Always been paid on time and without hassle.

Reliable guys and would not hesitate to recommend them to other affiliates.

 

[frankaffiliates]

I've worked with them and they are reliable with payments.

Thank you for the positive feedback! Much appreciated!

 

[frankaffiliates]

Same, here. Always been paid on time and without hassle.

Reliable guys and would not hesitate to recommend them to other affiliates.

Thank you as well for the positive feedback! Much appreciated!

 

[Kadabra]

Been trying to reach for few months but no reply.
Is this program still live?

 

[MissExposé]

@Kadabra please send us your affiliate account username via private message (you will receive one from me now) so we can contact representatives regarding your issue.

 

[FrankAffiliate]

@Kadabra We are indeed live and apologize you haven't been able to get through to us. I will send you a message privately here so we can get in touch.

 

[FrankAffiliate]

@MissExposé is there a way to send private messages please. I don't see an option here. Maybe because I am a new member?

 

[FrankAffiliate]

@Kadabra alternatively you can email us at nathan@frankaffiliates.com

 

[MissExposé]

@FrankAffiliate I will send you now a private message so we can continue conversation there.

 

[Kadabra]

Thank you. Emailed.

 

[FrankAffiliate]

Thank you. Emailed.

Good morning @Kadabra I'm not seeing an email from you. Could you please send again and provide me with the subject name of the email.

 

[Kadabra]

Please check again. Titled AGD