Firstly, i didnt want to go bringing this up, but when i logged into affiliate guard dog today, i saw that rewards had paid affilates for July and it got me a little angry, you see, Rewards owe me $947 in earnings from june and july. I had $140 in june(not above the minimum) and july i had around $790, the majority of the july commission was from one player over 24 hours going on a great run of wagers using a no deposit bonus.
What happened was my account was closed without myself being informed on the 1st august, i found out when i emailed helena (my AM at rewards) to ask why i couldnt log in, the reply was simply "your account has been closed due to fraud, cheers" i exchanged a few emails between myself and helena that day and finally with Renee who informed me that a group of russian bonus abusers had signed through my sites and had generated all the revenue ( i was on the wager model). At first it seemed as though i was being accused of colluding with said party of rogues, but it turns out that if any suspected abuse by players is found, they (rewards) can close an affiliates account without notice.
Now this has been a bitter pill to swallow, being a new affiliate and being excited at having a great month and to have it all taken away. I have tried to be correct and remain very respectful throughout but now i feel as though i have simply been shafted (so to speak) as i am a small sole affiliate who is only 6 months in the game. Renee offered to pay me $85 of the commission and to carry on working with them, but how can i really carry on with them after this?. I have not accepted the offer and have removed all reviews and banners from my sites for rewards casinos (alot of content now lost
). What really gets me now that i think about it, is the fact i emailed helena the day after a player had generated around $700 for me in commision in 24 hours, asking her if this player had been a depositor or a no deposit bonus taker who had got lucky, i cant believe at this point they didnt spot if something was up, and also this abuse has apparently gone on throughout june and july, they only spotted it when it came to pay out the commission as i had got over the minimum to get paid. I posted this complaint in the CAP forum, it shows the email transcript between myself and helena , i wont post the link here (unless you guys/girls in charge say it ok)
I guess what im asking of you other affiliates is, do you think i have been treated correct by rewards, would this sit well with you guys and girls, id really like some feedback. I know rewards is a well respected program and Renee seems to have real presence about here in this buisness, so im not trying to start any arguments or give rewards bad press, just voicing my feelings.
Thank you for taking the time to read
Itsblitz
What happened was my account was closed without myself being informed on the 1st august, i found out when i emailed helena (my AM at rewards) to ask why i couldnt log in, the reply was simply "your account has been closed due to fraud, cheers" i exchanged a few emails between myself and helena that day and finally with Renee who informed me that a group of russian bonus abusers had signed through my sites and had generated all the revenue ( i was on the wager model). At first it seemed as though i was being accused of colluding with said party of rogues, but it turns out that if any suspected abuse by players is found, they (rewards) can close an affiliates account without notice.
Now this has been a bitter pill to swallow, being a new affiliate and being excited at having a great month and to have it all taken away. I have tried to be correct and remain very respectful throughout but now i feel as though i have simply been shafted (so to speak) as i am a small sole affiliate who is only 6 months in the game. Renee offered to pay me $85 of the commission and to carry on working with them, but how can i really carry on with them after this?. I have not accepted the offer and have removed all reviews and banners from my sites for rewards casinos (alot of content now lost
). What really gets me now that i think about it, is the fact i emailed helena the day after a player had generated around $700 for me in commision in 24 hours, asking her if this player had been a depositor or a no deposit bonus taker who had got lucky, i cant believe at this point they didnt spot if something was up, and also this abuse has apparently gone on throughout june and july, they only spotted it when it came to pay out the commission as i had got over the minimum to get paid. I posted this complaint in the CAP forum, it shows the email transcript between myself and helena , i wont post the link here (unless you guys/girls in charge say it ok) I guess what im asking of you other affiliates is, do you think i have been treated correct by rewards, would this sit well with you guys and girls, id really like some feedback. I know rewards is a well respected program and Renee seems to have real presence about here in this buisness, so im not trying to start any arguments or give rewards bad press, just voicing my feelings.
Thank you for taking the time to read
Itsblitz
