TradaAffiliates: Migration to Income Access

[admin]

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[casinonewbie]

Jumping into bed with the PaySafe group is a recipe for disaster, must be a method in the madness for you guys to make such a f###ed choice of aff platforms.

 

[onlinecasinoscloud1]

I had hopes for a long time that everyone will run away from IA and whats I see the new programs they choose IA and the old ones migrate to them

 

[admin]

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[Jono78]

What ever is said affvantage will be moving over to income access. I just wish they'd be honest and say its a business decision in the best interests off affvantage instead of trying to sugar coat it as any thing else. You probably won't lose any business atleast in the short term because of the move but it is very easy for brands to lose the trust they've built up within the forums when the straight talking fades away.

 

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[Ed@TradaAffiliates]

Hi again,

Apologies for the delayed response, hope I can address a few issues raised.

Ed@TradaAffiliates - As I'm sure you can appreciate, not only is it immensely frustrating to try and operate an affiliate business on unreliable stats, but worse (as jono78 points out) when affiliates voice bona fide concerns about these flakey-stats to the IA Rep et al, nothing is resolved. Instead, just more semantics and circle-jerking follows.

Frankly you'd get more sense from discussing the IA issues, with a generic-house-brick!

*If* there are any issues with stats and reporting Rachel and I will be on hand to deal with them as always. You will not have to go through IA at any point. I feel that the work Rachel and Tony have put in before my arrival should afford some faith in the team and our ability to resolve any complications. From reviewing threads where there were delayed stats and other problems there has also at times been fault on the operator side. We will be on top of this and treat any bugs, errors etc with the utmost concern whereas others may not have.

After thought... Now that Paysafe Group own IA, affiliates "trust" factor has, once more, been deflated further. Conflicts of Interest are riff between the aforementioned companies. Whether personal player data is shared or not is a moot point.

Not long after PaySafe Group aquired Income Access, affiliates started to receive offical legal notices from a UK Gov., Dept., tied to unlawful email/sms marketing practices, in which these affiliates were threatned with legal action.

How did that Dept., aquire that personal affiliate data? Income Access was firstly approached by the UK Gov., Dept. And, subsequently to deflect the heat per se, its been purported that IA freely handed over that information (affiliates personal data).

Similar BS story used by casinos etc, when dealing with in-house-spam. They claim it's sent from a rogue affiliate(s).

Thing is, the majority of affiliates who received those legal letters, do not promote online gambling venues to the UK. So clearly this UK Gov., Dept., didn't conduct any type of research & or investigation into pin-pointing affiliates responsible. More reason to believe, IA opted to throw affiliates under the truck wheels!.

I really don't want to get into a big discussion regarding the letters sent by the UK Govt Dept to affiliates. However, as you brought it up, IA were indeed requested to provide information on their affiliates as per the below statement.

"In September 2016, the Canadian anti-spam regulator, the Canadian Radio-television and Telecommunications Commission (CRTC), sent Income Access a written “Notice to Produce” – a document which legally compelled Income Access to identify UK affiliates using its software or platform. As required by law, Income Access submitted the information requested in the “Notice to Produce. Income Access informed the CRTC that it held no information on affiliate SMS marketing activities and that, in any case, its platform does not support the sending of SMS text messages. Income Access had no contact with the ICO prior to the ICO sending the letters to UK affiliates, and at no time provided any information directly to the ICO..."

Yes, the UK Government adopted a blanket approach (which was beyond ridiculous imo) however this was the UK Govt, not IA. IA were legally compelled to provide this information.

At the end of the day (ED & Rachel) affiliates hold Tradaffiliates in good standing. It would seem to be a real shame, that the ethical work you've all done so far, could, and quite possibly be undermined, if this transistion and move to IA was to go ahead.

I will close with this... Just because it's a good business decision, doesn't always mean it's the right choice.

The move is going ahead. We are obviously sorry that you feel so strongly against it but assure you that our ethical standards and service to affiliates will remain as high as ever. Before signing off on this I'd also like to point out that this is in no way a money saving exercise for us; platform costs will actually increase in case anybody was of the opinion that this was the motivation behind the move.

If there are any other fresh questions or concerns please let me know.

Ed & Rachel

 

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[AussieDave]

@Ed & Rachel - I wish you all the best with that.
Wouldn't be my choice, but, it's not my company. Sure hope this decision doesn't come back to bite. Worse case scenario, AffVantage et al becomes another affiliate program working with IA. In which case, most affiliates are running in the oposite direction.

I still don't buy the best for affiliates angle. When, there is just as worthy software like NetRefer, Egass and others. Just seems very odd, to pick a platform that has been embroiled in continue dramas for the past few years. And, is now operated by a company, who holds a monopoly on gambling web wallets. Which btw, that company (PaySafe), holds little to no respect for the bona fide truth.

 

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[casinonewbie]

@Ed & Rachel - I wish you all the best with that.
Wouldn't be my choice, but, it's not my company. Sure hope this decision doesn't come back to bite. Worse case scenario, AffVantage et al becomes another affiliate program working with IA. In which case, most affiliates are running in the oposite direction.

I still don't buy the best for affiliates angle. When, there is just as worthy software like NetRefer, Egass and others. Just seems very odd, to pick a platform that has been embroiled in continue dramas for the past few years. And, is now operated by a company, who holds a monopoly on gambling web wallets. Which btw, that company (PaySafe), holds little to no respect for the bona fide truth.

Must be a reason for this madness from Trada, hey no skin off my nose as i have never promoted them & never will with this form. But i will bet my left gonad this is not in the best interests of affiliates. It also would not surprise me as PaySafe have got a sweet taste for being an "affiliate" they will soon be owning casinos also.

 

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[Jono78]

Here is the perfect example at GPWA. Can't post links but the thread is titled No Stats.

 

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[Biti]

IA always had, have and will have plenty of issues/

A big 'no go' for me.

 

[KasinoKing]

Can someone tell me in short sentences, FACTS detailing exactly what is wrong with the IA reporting system?

I personally always found it the best & easiest to use, with all the key data displayed better than virtually all other back-ends.
(Quick Summary Report)

KK

 

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[Jono78]

At times stats are not updated for days.

I have an affiliate account at a reputable casino where my stats don't add up on different reports to the point i don't know how much commission i'm due till it hits my account. The only reason i stick with them is the amount is always more than my payment report says and i rely on the income as i did very well with them in the past.

I don't remember IA ever answering a question properly. They may write a long answer but without directly answering the question. It's like a lawyer is answering the question.

Whenever an email comes saying "the stats from x date to x date are wrong" 9 times out of 10 its IA software.

In my opinion they have a terrible reputation and in this business reputation is everything.

Despite all this they continuously win awards which to me makes no sense and brings more suspicion.

I suppose the software is easy to use/navigate and apart from my personal experience these are not FACTS but my opinion.

 

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[Guard Dog]

What everyone needs to remember about IA is that it is a platform. If the customer (i.e., affiliate program) doesn't implement it correctly - it will fail. They have to pass in the data correctly for it to display the data correctly. Their updates have to conform to a specification... I'm not saying IA is good, but with *ANY* affiliate platform - if you do not implement it correctly, it will not be accurate.

 

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[Rachel @ TradaCasino]

What everyone needs to remember about IA is that it is a platform. If the customer (i.e., affiliate program) doesn't implement it correctly - it will fail. They have to pass in the data correctly for it to display the data correctly. Their updates have to conform to a specification... I'm not saying IA is good, but with *ANY* affiliate platform - if you do not implement it correctly, it will not be accurate.

Again, thanks to everyone for the feedback.

Ed has been spending the vast majority of his time testing the platform. We can guarantee that no launch will happen until every aspect of this is perfect. Thankfully we are in no rush and have no hard deadlines to adhere to so we will take our time ensuring everything is as it should be.

Thanks,

Rachel.

 

[Biti]

Can someone tell me in short sentences, FACTS detailing exactly what is wrong with the IA reporting system?

I personally always found it the best & easiest to use, with all the key data displayed better than virtually all other back-ends.
(Quick Summary Report)

KK

In my opinion there are way too many issues with stats and updates of stats. Same thing with links. Besides that I think that taking de-tagged player database or coöperate with programs that pay hackers / casinos that use fake games is highly immoral. Also, IA-people are many times non-responsive or just make a lot of bla bla without answering the real question.

Being able to trust a program is essential. For me that's impossible with all this IA-issues and also the ethical issues. And then, Paysafe Group.

With so many programs around, I prefer other options.

 

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[AussieDave]

What everyone needs to remember about IA is that it is a platform. If the customer (i.e., affiliate program) doesn't implement it correctly - it will fail. They have to pass in the data correctly for it to display the data correctly.

Agreed... BUT there are programs who do exactly THAT, and yet IA still manage to f#ck it all up... Hence unless the "platform" (in this case Income Access) is doing their bit to ensure the data is displayed etc, then nothing is going to improve. It's why most affiliates don't trust IA. And it's why the majority of AGD members are voicing their distaste here.

IA reps have a long history of not answering questions. Instead, post long winded puffery about sweet FA, peppered with semantics.

I highly doubt Income Access could lay straight in bed.

 

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[admin]

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[Rachel @ TradaCasino]

Hi All!

Just a quick update for you.

We have been testing the integration for a few months now and today we will email all inactive affiliates (registered affiliates who have never sent any traffic) with their new login details for www.tradaaffiliates.com. Also, from today forward all new registrations will be setup on the Income Access platform.

The migration of affiliate accounts that are currently sending traffic (or who have done so in the past) will commence on June 12th 2017. We will contact the affiliates for the next migration in due course

Thanks,

Rachel & Ed.

 

[Rachel @ TradaCasino]

Hi All!

The migration happened on Monday and everything went according to plan!

We are now taking registrations through www.tradaaffiliates.com, and you can login and get your new links now

If you are a registered affiliate and have not received your new password just drop me a PM,

Thanks for your patience,

Rachel & Ed.