I can see several problems here.
The percentage you have earned on gross deposits is very low compared to many other programs where we earn anywhere from 20-30% of gross deposits. However this could be explained by a big winner, or a player that regularly withdraws and redeposits. As they don't report withdrawals you have to look at the gross revenue numbers instead. Though I still think it still seems low.
It is true that they display and itemise the fees charged to your account. However nowhere that I can find in their terms and conditions is there a definition of how any of these fees are calculated. "Gross Revenue" and "Net revenue" are mentioned but never defined in the terms. Looking at those numbers it would appear that:
Net Revenue = Gross Revenue - Bonus Cost - License Fee - Bank Fee - Cashback
Gross Revenue is unknown. Most probably it is just: Total amount wagered - total amount won.
But obviously the big hole here is what all of those numbers mean?
- Bank Fee: there appears to be no correlation between the deposits made in a month and the bank fee amount. I guess they could be charging you on both deposits and withdrawals, but you cannot know that because they don't report the amount of withdrawals.
- Bonus Cost: another mystery. Is it the amount given as a bonus, or a percentage of it or something else? No idea because once again they don't define it.
- License Fee: this is obviously not a flat rate as it doesn't match up month to month with your numbers. Does it depend on which games are played? Again, no idea as they don't define it.
So I disagree with this statement as clearly a lot of information is not given:
Now their cashback system is something odd based on the amount wagered and from what I have read elsewhere it is possible for a player to get more cashback than they deposit. Great if you're a player, not great if you're an affiliate. The casino is effectively letting players freeroll on your commission and it can only ever be negative from an affiliate's point of view because the player can't lose more than the cashback they are paid, they can either lose it all back (which is a net 0 for you) or win (negative for your commission).
Example:
- Player deposits €100 and loses it, no other fees applicable for simplicity. You would earn €25.
- However the casino gives the player let's say €20 in cashback. If the player doesn't like the casino and never comes back and plays with it then net revenue is only €80, so your commission reduces.
- If she wins €100 then the casino is at €0 gross revenue. But you are at -€20 net revenue because it seems that the casino deducts the cashback from the gross revenue. i.e. €100 deposited - €100 won - €20 cashback = -€20. See how the casino didn't pay a cent for that cashback? You as the affiliate paid it, and its going to cancel out commission you may earn from other players.
- But if the player loses all the cashback instead then you earn the original €25 on €120 of gross revenue. This shows that the percentage of gross that you earn at this casino is always going to be lower than at other casinos because the calculations are affected by the cashback they pay all the time.
Also I might be wrong on this but I believe that the player can continue earning more cashback while wagering the cashback they have been paid. My guess is that the casino would counter this by saying that the cashback encourages the players to keep coming back and playing, which it may well do. But the question an affiliate needs to consider is does it encourage them to deposit more, and enough to cover the hit that it is taking from your commission every month?
If I had to sum up, I would say this casino is a good deal for players, but bad for affiliates, especially on the default revnue share which is abysmal considering the fees deducted. Most casinos running Net Entertainment or Quickfire games deduct a large slice off gross revenue before calculating commissions. We have talked about it on here before. Don't work with programs that are taking 20 or 30% off the top for less than 40% because 40% of 70% is only 28% of gross.
The percentage you have earned on gross deposits is very low compared to many other programs where we earn anywhere from 20-30% of gross deposits. However this could be explained by a big winner, or a player that regularly withdraws and redeposits. As they don't report withdrawals you have to look at the gross revenue numbers instead. Though I still think it still seems low.
It is true that they display and itemise the fees charged to your account. However nowhere that I can find in their terms and conditions is there a definition of how any of these fees are calculated. "Gross Revenue" and "Net revenue" are mentioned but never defined in the terms. Looking at those numbers it would appear that:
Net Revenue = Gross Revenue - Bonus Cost - License Fee - Bank Fee - Cashback
Gross Revenue is unknown. Most probably it is just: Total amount wagered - total amount won.
But obviously the big hole here is what all of those numbers mean?
- Bank Fee: there appears to be no correlation between the deposits made in a month and the bank fee amount. I guess they could be charging you on both deposits and withdrawals, but you cannot know that because they don't report the amount of withdrawals.
- Bonus Cost: another mystery. Is it the amount given as a bonus, or a percentage of it or something else? No idea because once again they don't define it.
- License Fee: this is obviously not a flat rate as it doesn't match up month to month with your numbers. Does it depend on which games are played? Again, no idea as they don't define it.
So I disagree with this statement as clearly a lot of information is not given:
We don’t hide any information. – We don’t cover with different words in attempt to confuse our affiliates.
Now their cashback system is something odd based on the amount wagered and from what I have read elsewhere it is possible for a player to get more cashback than they deposit. Great if you're a player, not great if you're an affiliate. The casino is effectively letting players freeroll on your commission and it can only ever be negative from an affiliate's point of view because the player can't lose more than the cashback they are paid, they can either lose it all back (which is a net 0 for you) or win (negative for your commission).
Example:
- Player deposits €100 and loses it, no other fees applicable for simplicity. You would earn €25.
- However the casino gives the player let's say €20 in cashback. If the player doesn't like the casino and never comes back and plays with it then net revenue is only €80, so your commission reduces.
- If she wins €100 then the casino is at €0 gross revenue. But you are at -€20 net revenue because it seems that the casino deducts the cashback from the gross revenue. i.e. €100 deposited - €100 won - €20 cashback = -€20. See how the casino didn't pay a cent for that cashback? You as the affiliate paid it, and its going to cancel out commission you may earn from other players.
- But if the player loses all the cashback instead then you earn the original €25 on €120 of gross revenue. This shows that the percentage of gross that you earn at this casino is always going to be lower than at other casinos because the calculations are affected by the cashback they pay all the time.
Also I might be wrong on this but I believe that the player can continue earning more cashback while wagering the cashback they have been paid. My guess is that the casino would counter this by saying that the cashback encourages the players to keep coming back and playing, which it may well do. But the question an affiliate needs to consider is does it encourage them to deposit more, and enough to cover the hit that it is taking from your commission every month?
If I had to sum up, I would say this casino is a good deal for players, but bad for affiliates, especially on the default revnue share which is abysmal considering the fees deducted. Most casinos running Net Entertainment or Quickfire games deduct a large slice off gross revenue before calculating commissions. We have talked about it on here before. Don't work with programs that are taking 20 or 30% off the top for less than 40% because 40% of 70% is only 28% of gross.
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