Vortex Ads supplied faulty links and then refused to pay for the campaign.

[MapleMedia]

We have been working with Vortex Ads for over a year and despite occasional payment delays things seemed to be working fine. On November 19th our manager (MJ) gave us an offer to run and sent us the tracking links for a casino brand. We've run the ad campaign and brought a few FTDs. On December 18th we were told that "adv didn't approve any campaigns and therefore they will not pay any leads". Basically Vortex Ads gave us an offer to run without even approving it with an advertiser first, which ended up with us essentially throwing away our money for running the campaign. They might as well have just sent us some random link to a random brand. This is obviously a highly unprofessional mistake from a well known network, but a mistake that could easily be fixed nonetheless.

We asked VortexAds representatives to reimburse us the money spent, to which they kept claiming that they were "working on it" for a few months and then just disappeared altogether and stopped responding to our messages.

In all of my years working in this industry this is probably the most unprofessional and disrespectful cooperation I came across. I have screenshots of our cooperation with VortexAds team so they can be attached as proof if needed.