Warning EGamingOnline - CLOSED

[Adam Kowalski]

So my partner signed up with EGamingOnline and we also created a test account on playojo. Whenever we have revshare aff accounts we like to test it and see if the earnings are accurate.

We emailed and asked if we're behing shaven or if it's just a mistake or delay.

Here is the reply from our aff manager. For some reason he took it personally that we asked if we're being shaven, or at least pretends to do so, in order to avoid breaking down the admin fees and taxes. The latter is more probable imo. Why would you he want to risk scaring off new potential affiliates when he could just spend a minute or two to answer the question?

In my eyes this looks like they are shaving profits indeed. What do you guys think? Been in the casino affiliate industry since 2013 and never seen anything like this before, nor have we had any public complaints on other affiliate platforms before.

Here are screenshots of our playojo losses (in swedish) and our egamingonline dashboard.

 

[Adam Kowalski]

For some reason the screenshots aren't coming through, but here they are:
AM conversation:

https://imgur.com/a/vFPJUeP

Playojo losses:

https://imgur.com/a/HO349nt

Egaming dashboard:

https://imgur.com/a/pbrvxXC

 

[Adam Kowalski]

The problem here is that it says net income $311 even though the net income should actually be $597, and they wouldn't be bothered explaining why.

 

[MissExposé]

@Adam Kowalski If you would like us to ask for updates on your behalf, please send me your affiliate account username (I sent you a PM where you can reply).

 

[MissExposé]

@Adam Kowalski we are still waiting for your account details to be able to assist you.

 

[euromill]

I mean he has written why - although not very diplomatically - they have some very aggressive people working for that program it seems. Most Programs cant state the exact deduction figure as it involves Royalties on games and they all differ - so they mostly apply a blanket deduction figure that will cover them.

I have to say though, i didn't see anything wrong with your questions so not sure why that AM got so uppity so quickly.

 

[MissExposé]

Since we haven't heard back from the submitter of the complaint we will mark the case closed.