wgroyal.co - No payment and lies - CLOSED

[Azure Marketing Services]

Hi all,


We sent some premium PPC traffic to wgroyal.co (winsroyal.com) back in June and July 2023. The problem started when we claimed our 1st payment : The affiliate managers pretended that they didn't understand the deal with a Click to deposit conversion guarantee while we had raised our concerns about their performance several times during the month to avoid facing this specific type of situation.

Fair enough, we negotiated and agreed on a compromise.


We've been trying to recover our commission since then, however it is just a waste of time and energy. It looks like we are facing a very dishonest and unprofessional affiliate program : Lies, false information, no answers for days and excuses ...

I WILL UPDATE THIS POST IF this was just a misunderstanding and if we ever get paid but in the meantime I wanted to warn you fellow affiliates. You should probably think twice before engaging in any partnership with wgroyal.co

 

[MissExposé]

@Azure Marketing Services Please let us know if you need our assistance.

 

[AussieDave]

lol... WGRoyal Affiliate Network (aka wgroyal.co), was AGD certified on 1'st Sept 2023. Now, 5 weeks later they're not paying an affiliate. This has to be a record in piss-poor affiliate program management.

This is what their site claims about payments:

We pay super fast as we know how important is quick cash to our affiliates.

This next one is mindboggling...

Lifetime ownership
It’s normal to win from your customers on a lifetime. Anything else is made-up stories.

wgroyal.co
Created on 2023-05-10
Expires on 2024-05-10

Seriously, what poor excuse of a casino affiliate network is this clip-joint!

 

[Azure Marketing Services]

@Azure Marketing Services Please let us know if you need our assistance.

Hi MissExposé,

Thanks for your answer. If there is anyway for you to assist us here, I'd be very grateful, of course.

 

[MissExposé]

@Azure Marketing Services Please PM me your affiliate account username and we will ask for updates on your case (I sent you a PM where you can reply).

 

[MissExposé]

@Azure Marketing Services Thanks for sending your account details. We notified the representatives about your complaint and asked for updates.
Keep you posted.

 

[MissExposé]

@Azure Marketing Services We just received an update from the representatives, namely as we were advised they never stated you will not be paid, and the payment will be handled as soon as possible.
Please let us know once you receive the payment.
Thank you.

 

[MissExposé]

@Azure Marketing Services The payment has been sent. Please let us know once you receive the payment.
Thank you.

 

[Azure Marketing Services]

Hi MissExposé,

Thanks a lot for your support.

"They never stated you will not be paid" : Correct, they never told us that but they also mentioned a few times that the payment was going to be processed, or had been processed and we never received anything in months.

That being said, you contacting them definitely helped, as we finally received a payment today (it's just a confirmation that what they had said in the past was pure lies) - Problem is, we received less than half of the total missing amount. We will keep chasing them.

Thanks again for your help!

 

[MissExposé]

Thank you very much for the update, we sent a follow up email.

 

[MissExposé]

@Azure Marketing Services We just sent a follow up email.

 

[MissExposé]

@Azure Marketing Services, representatives will check with the finance team when the payment will be sent. As soon as we receive further updates we will let you know.

 

[MissExposé]

@Azure Marketing Services Do you maybe have some news? We haven't heard back on the last email we sent.
Thank you.

 

[MissExposé]

@Azure Marketing Services do you have some news please?
Thank you.