TraffiCake - scam alert

[alexlyric]

Since January 2024, the manager of trafficake.com has been emailing me.
(EvoPlay structure) 8 months could not agree on a deal.
In August made a cancerous mistake and started trafficake.
There was no payment for more than a month and a half and then paid 2,615€ less.
At the moment the manager is not in contact.
No dialogue, claims that everything is paid for
trafficake is a scammer

 

[MissExposé]

@alexlyric Please note that we do not have TraffiCake listed. If you still want and need some assistance on our end, please sent us your affiliate username via private message (I will send one to you now).

 

[alexlyric]

@MissExposé
Answered you in private messages

 

[MissExposé]

@alexlyric Please note that we have informed about your post and pending issue. We will let you know if there is any feedback.

 

[trafficake]

Dear @alexlyric ,
You discussed this situation with your affiliate manager earlier and got the resolution, we have nothing to hide, and we can discuss it publicly as well. To save time, let's get straight to the point.

In short: You received the full payment according to the CPA deal that had been announced and offered to you while you were driving us traffic. Your traffic did not meet our KPIs, which are clear and easy to fulfill. Your traffic was of low quality, and numerous multi-accounts of your referred users were detected. Consequently, for failing to meet the KPIs, your traffic should not have been paid for at all, but still we paid you in full.

Now, let’s go into more detail about the situation.
The final payment amount depended on your rate, which, due to the low quality of your traffic, was reduced after the start of our cooperation. Of course, our manager promptly contacted you before the rate was reduced and explained the reason for such an action. You were unhappy with the rate reduction, and we completely understand you. But where do you see a violation of obligations? We assessed your traffic on the go and gave you feedback of its low quality and offered you either to stop it or to drive it at a lower rate. Below is a screenshot of your correspondence with the manager.

Our manager informed you regarding the rate decrease in advance, but you were out of contact. Later, you replied that you were on a day off. We were not informed of this, and the campaigns were active, with traffic continuing to be referred to us. Additionally, your profile did not indicate any “day off” status, so we reached out to you during working hours and had to wait for a response, which came only the next day. We notified you of the rate decrease in a timely manner, without violating any agreement.

Regarding the quality of your traffic: we have few KPIs, and they are simple and were agreed with you:

• The user shall be actively playing.
• Multi-accounts of the same user are not paid. We pay for a unique user account.

14 leads (worth EUR 1935) were rejected due to multi-accounting and player inactivity.
Overall, your traffic achieved a 17% monthly payback. The total amount of deposits for August was 2 081.65 EUR, we paid you 9,760 EUR. Despite the fact that the purchased traffic did not generate a sufficient return, we still paid you in full.

Our manager provided you with all the information in personal chats.

Your point that you have already paid your media-buyers based on the previous rate was taken into account. However, we work on a post-pay basis and you are aware of it. How you work is your own business and responsibility. Our task is to inform you or a manager on your part about the rate change. If you fail to inform your media-buyers about new rate, it is your responsibility.

Let's summarize from this case:

• If you have a day off, notify your affiliate manager or add another employee to the chat who can pick up the communication.
• Communication should be fast. We provide prompt support and expect the same from partners so that such questions do not arise.
• We value our partners and have been working with many of them for years, but quality traffic is important to us, which brings profit to both the affiliate and us. Paying for low-quality traffic in the long term is impossible, and in this we are no different from others in the market.

 

[trafficake]

@MissExposé

Please provide here the screenshots where you have contacted us. As we’ve never got contacted from affiliateguarddog and spotted this message by accident.

 

[MissExposé]

Hello @trafficake.
So nice to see the representative getting back to members directly
Please see bellow the screenshot

 

[trafficake]

Hello @MissExposé
Yes, now we found it, thank you, apparently there was some kind of bug in Skype and the message didn’t show up.

 

[MissExposé]

@trafficake No worries, it happens.

 

[alexlyric]

@trafficake
@MissExposé
Good afternoon!
Thank you for finally responding somewhere, but you are being dishonest.

Firstly, your team is not responding to me, and after a long wait, I shared my feedback here. Several affiliate managers were informed about this publication, yet all of them simply ignored the situation.

Secondly, you were the ones who contacted me, found my details, and repeatedly asked me to launch traffic for your casinos.

Thirdly, the rates were changed on the same day without considering the fact that we had a previously agreed deal with a specific volume.

But that’s not even the main issue. Beyond Trafficake lowering the rates, they also failed to honor our agreement on the maximum cut for multi-accounts. The advertiser is acting very poorly, ignoring messages and avoiding responsibility in every possible way.

 

[trafficake]

Hello, @alexlyric

Firstly, we have always responded to your communications promptly and provided prior notice regarding the rate reduction on October 9th. However, we did not receive a response from you until the evening of October 10th, which gave the impression that there was an intentional delay in addressing the matter. Given the circumstances, we could not afford to wait that long while continuing to pay for low-quality traffic. We have already attached a screenshot of our message and your response above for reference.

Secondly, while we are actively working to attract new affiliates, we still thoroughly assess the quality of the traffic they provide. Quality is our top priority, and unfortunately, the traffic from your side has not met the necessary KPI, as evidenced by the results.

Finally, you did receive the payout despite issues with multi-accounting and despite the fact that the purchased traffic did not generate a sufficient return, we still paid you in full. This payout was considerably higher than the value of the traffic you ‘d provided. Your attempt to misrepresent the situation and suggestion otherwise is a pure defamation.

You got paid EUR 9,760.

We consider this case closed.

 

[alexlyric]

Hi, @trafficake
What KPIs are you referring to? The affiliate manager didn’t inform me about them. Moreover, we had agreed on a maximum cutoff rate, but in reality, you rejected 14 FTDs, or €1,890 (based on the new rate).
This is a significant loss for us, and you’re violating the terms of our deal. Considering that you approached me first and I haven’t had a successful experience working with you before, I’m concluding that your business model is predatory.

 

[trafficake]

@alexlyric
Our affiliate manager informed you from the very beginning that we do not accept multi-accounting, fraud or inactive traffic. Our KPI's are very simple.

So, we have already addressed all concerns and provided clear responses regarding this matter.

In addition, we responded to all claims and ensured that payments were made on time, taking into account all relevant factors, including issues such as multi-accounting. There is no reason for this dispute to continue, as everything has been resolved and payments were completed in full.

@MissExposé We kindly request the admin to close this case publicly, as there is no remaining basis for it. All necessary correspondence and evidence have already been provided.