Rivalwide Progressive Issue - Rogue Poll.

[GratisCasinoChips]

Sloto Cash Casino is really the best one.
they was the first one with rival software and i will give them now the full 100% traffic on my sites.
Its simple.
Well done Sloto Cash!!
Hope more rivals will follow up like what Sloto Cash is doing!!

 

[Guard Dog]

That is great news from Sloto! It is really too bad that giving Sloto traffic means that Rival profits Rival needs to feel this in their own pocketbooks, IMO.

I hope that other Rival Casinos who are good companies change their 'white label' casino into a full casino at this point and tell Rival to shove their idiotic retroactive rules.

 

[dendrite]

Is anyone else concerned that we will start seeing many of these White Labels begin to close down in the near future? Taking our players with them?

Unless white labels take it on themselves to absorb the costs (or Rival change their mind on this issue) then I can see them losing nearly all of their affiliate-generated new depositors, as affiliates move their marketing efforts towards other groups, like RTG and Vegas Tech. Can these white labels make enough money to survive, if that happens? Will we lose ALL of our players, as one by one, they close their doors?

ALSO,

So far, this is just Mastercard, but I wonder whether we will take more hits like this in the future, from other processors?

 

[NDN]

I sent an email to every Rival casino yesterday asking them each to read this thread and reply with their stance on the matter.

Given it's only been one day - This is what we've learned:

Affiliate Wide (Box 24) and Sloto'Cash are the only two casinos who are not implementing the progressive changes or hitting us with the "lost" Mastercard deposits.

Royal Apollo is making an effort to keep things as fair as possible, but I am afraid that's not going to get them very far.

I hope all of the programs realize how urgent of an issue this is. I had a large chunk of my earnings wiped out overnight and I am not at all happy about it for many reasons.

First off, the progressive changes were applied retroactively (and deceptively if you ask me). I spoke with a Rival program many months ago to figure out why my earnings were dropping at the end of the month and they were not able to provide me with any explanation).

Second, I don't believe affiliates should be hit with any of the "bad deposit" losses. You operate a casino and it's your responsibility to ensure that you have top notch processing. We sent you the players, they made legitimate deposits, and you're punishing us for doing our jobs? It's your responsibility to ensure that your processing is able to function and if it isn't then that's your responsibility too. We could have sent those players to a number of other casinos who use different software, but we sent them to you because we trusted that you were prepared to handle whatever it is that came your way.

The last thing that really pisses me off is the fact that both the progressive fees and the lost deposit fees are thrown in randomly on the last day of the month. Affiliates use their REAL TIME stats to budget month to month and it's extremely frustrating when our earnings are wiped out on the last day of the month and we had no way of knowing how much was going to be lost.

I can't even believe that MasterCard was that popular of a deposit method. In some instances, I had many large deposits spread out over many players and 100% of those have been classified as "bad deposits" in the reports.

Rival - You are taking the wrong steps here and there is a very small window of time where you can correct this with minimal damage done to your reputation (which up until now has been stellar). Affiliates are already pulling your brands and many more will follow in the very near future if these changes are not reversed.

 

[slotplayer]

Sloto'Cash is run smartly, they've turned a negative into a positive.

Plus my $$$ was in my account on or before 4AM today. I felt something was up when my last player deposit was 2/14. Even still I'll stick with them.

 

[Guard Dog]

That was an EXCELLENT post and it certainly reflects the sentiment right now in regards to Rival casinos.

Box24 did send out an email as the only other NON-'white label' Rival:

Hi All,
Hope you are all well.

With all the news swirling about the changes being implemented by Rival gaming, I just wanted to clarify that Box24 Casino is NOT a white-labeled brand NOR is it bound to the new regulations being introduced by Rival.

Everything Box24 Casino does is “in house”; this includes its support, processing, retention and most importantly, its revenue sharing system. Box24 does NOT base its earnings system on a percentage of the ANW but rather on the WAGERING PROFIT. Furthermore, there is absolutely NO CARRY OVER of negative balances from month to month.

The progressive jackpot issue will thus not affect affiliates promoting Box24 Casino. Seeing how we will not be affected by these recent changes, I would expect that our brand would continue being heavily promoted as many of you already have been doing. In addition to this, now may be a good time for those affiliates not pushing our brand to give it a strong push.

If you have any questions or need clarification about anything, please do not hesitate to contact either Wael (wael@affiliatewide.com) or myself.
All the Best

Steve Rubin
Marketing Director

 

[TheGamblingGuru]

More GREAT news from Steve and Wael at BOX24...another class act!!


Hi All,

Hope you are all well.

With all the news swirling about the changes being implemented by Rival gaming, I just wanted to clarify that Box24 Casino is NOT a white-labeled brand NOR is it bound to the new regulations being introduced by Rival.

Everything Box24 Casino does is “in house”; this includes its support, processing, retention and most importantly, its revenue sharing system. Box24 does NOT base its earnings system on a percentage of the ANW but rather on the WAGERING PROFIT. Furthermore, there is absolutely NO CARRY OVER of negative balances from month to month.

The progressive jackpot issue will thus not affect affiliates promoting Box24 Casino. Seeing how we will not be affected by these recent changes, I would expect that our brand would continue being heavily promoted as many of you already have been doing. In addition to this, now may be a good time for those affiliates not pushing our brand to give it a strong push.

____
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[TheGamblingGuru]

LOL Andy, you beat me by a minute!! ;D
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[Guard Dog]

LOL Andy, you beat me by a minute!! ;D

I think it was seconds

 

[slotplayer]

I can't even believe that MasterCard was that popular of a deposit method. In some instances, I had many large deposits spread out over many players and 100% of those have been classified as "bad deposits" in the reports.

I had none labeled as "Bad Deposits". However I did get hit with progressive deductions, which is a much bigger issue assuming the "Bad Deposits" is a one time charge.


I also joined Box24 yesterday and will add the banners today some time.

 

[bonustreak]

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Is anyone else concerned that we will start seeing many of these White Labels begin to close down in the near future? Taking our players with them?

No doubt a we will see a mass amount of player list being recycled in the next few weeks and casinos closing! Rivals best act fast because we are removing ALL that enforce this new predatory changes. So that leaves Box24 and Sloto so far, these 2 will get a ton of good biz! No matter what my faith in Rival is gone, I think this is a company in trouble and I am not sticking around to go down with them!

 

[NDN]

I had none labeled as "Bad Deposits". However I did get hit with progressive deductions, which is a much bigger issue assuming the "Bad Deposits" is a one time charge.


I also joined Box24 yesterday and will add the banners today some time.

This is the official term (I labeled it "bad deposits" to shorten it up):
Comm. Adjustment for Bad Debts - No Settlement:

I got hit with this on just about every Rival program I work with (and I work with just about all of them).

 

[bonustreak]

Here is a question to toss around folks.... Since we learned a few weeks back that each individual casino can decide what games they will have in the casino why can't these casinos all say well screw you Rival I don't want your progressive slots in my casino? This way they are not paying towards that seed?

 

[bb1webs]

Hi all,

what a shame. Soon the only keywords I rank for ... will be for casinos I no longer can afford to promote.

I really wanted Rival to be the one but its becoming all too apparent thru both their actions in this case and in my poor bottom line that I just can't afford them anymore.

I was looking at their stats the other day and admittedly the traffic I get now is some I am only beginning to know in the last year or so time, and is probably at least half traffic from SEs and most the rest from type-in / bookmarked which IMHO should be better than the traffic i used to purchase from PPCs (though I did only advertise with the ones which produced results), .... and my conversion rates are not impressive at all. I can't recall which place now but i remember the numbers seemed to be at about 1/2 what I would expect (real players / income especially).

all things considered ... I'll be taking majority of them down, hell I've carried them too long as is. I guess if I have to .. I'll just end up like Caruso and only promote one damn casino (to US, I still love my selection of MGS casinos but they're not in this equation) ... I guess the question will be which few want my traffic, loyal few followers as they may be, (I don't have a clue how many actually, might just be one really busy little old lady, God luv 'er) ... but they (or she) have managed to keep me around all these years so I'll not be in a hurry to send places that don't treat me in a fair manner because you know who's next?

And its always been that way!

Make no mistake, it IS a slippery slope and once they see the drop off in business due to the lack of appreciation (shall we say) by affs on boards just like this one, and perhaps not until they've first cut support to half staff, or almost none, and not until they've screwed over the AMs on late paychecks etc, will they do it, but at some point they will ... share the affs misery with their players.

It is a matter of ethics my friends, not anything else. Those that lack it, will always in the end create their own dismal fate even if it takes a period of time.

In fact it seems that fate (Karma, whatever you call it, my Mom used to say what goes around comes around) ... enjoys deservings, served cold.

that ALL said, Rival you still have a chance to turn around my predicted future.

I hope you do.

 

[Vladi]

Very interesting ...

Hi everyone,

As of today (March 1), I will be taking a leave of absence for an undetermined amount of time. I would like to say that it was a pleasure working with all of you and a great experience. Hopefully I will be back and you will hear from me soon.

Please contact Jason at Jason[at]thejetsetlife[dot]com with all future affiliate inquiries.

Kind regards,

Jaxon Lam

 

[NDN]

I'm disappointed in the lack of acknowledgment by all Rival brands that have yet to comment on this.

I contacted every group I work with (and that's pretty much all Rival brands) and asked them to read this thread and respond accordingly. So far, we have had just a few of the many groups make a statement.

I realize it's only Monday, but this is an extremely serious issue and it's in Rival's best interest to address this ASAP. Even if some of the AM's are unable to comment on specifics at the moment, it would be nice to get some sort of acknowledgment that our concerns are being heard and addressed. It's a good business practice to keep the lines of communication open and to keep your "partners" updated (even if you have nothing new to report).

I thought Monday was a business day?

 

[casinobonusguy]

I am concerned about Rival themselves going bust over this seize.They are a fairly new software and we do not know how much of their cash flow has been affected by the Master card issue.

 

[23Partners]

Planet23 affiliate payments with regards to Rival's recent changes

Dear forum members,

While we're under Affiliate Guard Dog review, we must post our response to the above subject ASAP. We appreciate AGD's assistance and giving us the opportunity to post a response:

Planet23 would like to inform you that the recent changes with Rival Gaming Progressive calculations will not effect our affiliates and all differences and deductions due to this change will be added to your affiliate account or will be paid directly to you via Planet23.

We are very proud to be one of Rival's new casinos but our experience in the business goes way back and we understand the importance of such things. Those kind of changes are always being checked by us and then implemented (if at all) according to our understanding and yours of course. For example, Planet23 had a player hitting a massive jackpot a few months ago, $93,000 worth. Casino withdraw limits were $2,500 per week and the player asked to withdraw $50,000 out of his winnings. Planet23 paid the player in weekly payments of $10,000 directly from the company and not via the regular processing of the software provider. For another example, Planet23 will also release special bonuses and promotions to RIVAL's high risk players with much lower wagering requirements. All players will be notified once those bonuses and promotions are released so our affiliates will not be hurt by advertising at those markets.
As such, we will always keep on giving our affiliates and players the best treatment and attention possible and we are always open to hear comments and make the necessary changes.

If you have any questions or comments and of course feed-backs, Please feel free to email any of us directly:

Danny (AT) planet23.com - Casino Manager
Affiliates (AT) planet23.com - Affiliate Department
Casinhost (AT) planet23.com - Specific questions you may have with regards to your players.

I wish us all a successful and long partnership.

Danny Lerner

Planet23 Casino Manager
===================

 

[NDN]

I was hoping to wake up to more than just the one response (thank you 23Partners).

Seriously though, where the hell are all the Rival people?

 

[Guard Dog]

Planet23 Partners - What about the issue of Processor Confiscations? What is your policy on that? That is as big an issue as the Progressive issue.