Rivalwide Progressive Issue - Rogue Poll.

[inspiration]

I am concerned about Rival themselves going bust over this seize.They are a fairly new software and we do not know how much of their cash flow has been affected by the Master card issue.

I do not think that will happen but some consolidation might happen some day. I hope those will be merged with the stronger brands.

 

[NDN]

Due to retroactive term changes as well as pushing the cost of processor issues onto the affiliates, I have pulled all Rival brands (with the exception of Box24).

What's equally (if not more) disturbing than these issues is the failure of most Rival programs to communicate with their affiliates at a time when communication is of the utmost importance.

I'm disappointed in the way Rival is handling this situation and I am not entirely sure they are aware of the damage they are doing to their own brands.

I encourage all affiliates to do the same if they have not done so already. I was prepared to take a "wait and see" stance on how this was going to develop, but apparently we need to do more to get their attention.

As I mentioned earlier in this thread, I requested that every Rival group read and comment on this specific thread and with the exception of a few, my request has been ignored.

If a personal email is not enough to draw a response from most programs than perhaps a lack of traffic will do the trick.

 

[23Partners]

Planet23 affiliate payments with regards to Rival's recent changes

23Partners would like to address the recent processing issue in regards to MC deposits and inform our current and future affiliates that in case such an event will occur again in the future, all our affiliates will get paid in full with no deductions related to the above.

23Partners is a stable company with financial strength and therefore made the decision to take the responsibility for such events.

If you have any questions, please feel free to contact us directly via the forum or via email.

Sincerely,

Danny Lerner

Planet23 Casino Manager

 

[NDN]

Morning Update:

These casinos have expressed that they will not implement any of Rival's changes (with regards to progressive deductions and MasterCard losses):

Box24 Casino
Sloto'Cash Casino
Planet23 (According to both forum posts)

I received this statement via email (although I don't believe it has been made public):

Bonne Chance NV White Label partners have reviewed the retroactive claim and have decided to refund all progressive deductions up until and including February 28th, 2010. Bonne Chance NV is reviewing the current progressive system with its White Label partners to make sure every aspect of the system is fair and rewarding for the affiliate. It should be noted that Rival is not related to or involved in the decision making process nor does it have any financial interest in operator payments/adjustments or contributions to affiliates. Bonne Chance NV mediated the voting process between the White Label operators on solutions set forth.

While that's encouraging news, it does not address how they will handle the progressive deductions from March 1st onward. It also does not address the MasterCard issue. Until both issues are clearly and permanently resolved, I am still not promoting any Rival's with the exception of the three properties listed above.

 

[bonustreak]

Bonnie Chance needs to send a public statement IMO since over half of affiliates do not go to the forums! BTW everyone knows that Bonnie Chance is Rival- Rival is Bonnie Chance

 

[Guard Dog]

Bonne Chance NV White Label partners have reviewed the retroactive claim and have decided to refund all progressive deductions up until and including February 28th, 2010. Bonne Chance NV is reviewing the current progressive system with its White Label partners to make sure every aspect of the system is fair and rewarding for the affiliate. It should be noted that Rival is not related to or involved in the decision making process nor does it have any financial interest in operator payments/adjustments or contributions to affiliates. Bonne Chance NV mediated the voting process between the White Label operators on solutions set forth.

While that's encouraging news, it does not address how they will handle the progressive deductions from March 1st onward. It also does not address the MasterCard issue. Until both issues are clearly and permanently resolved, I am still not promoting any Rival's with the exception of the three properties listed above.

Yes, this doesn't mean much IMO. This means that they are still making a retroactive change, but are now applying it after the date we 'found' it.

And Bonne Chance is Rival, so this is still coming down from Rival. I feel sorry for 400 Affiliates and other White Labels who are getting the shaft from Rival

 

[TheGamblingGuru]

Morning Update:

These casinos have expressed that they will not implement any of Rival's changes (with regards to progressive deductions and MasterCard losses):

Box24 Casino
Sloto'Cash Casino
Planet23 (According to both forum posts)

I received this statement via email (although I don't believe it has been made public):

Bonne Chance NV White Label partners have reviewed the retroactive claim and have decided to refund all progressive deductions up until and including February 28th, 2010. Bonne Chance NV is reviewing the current progressive system with its White Label partners to make sure every aspect of the system is fair and rewarding for the affiliate. It should be noted that Rival is not related to or involved in the decision making process nor does it have any financial interest in operator payments/adjustments or contributions to affiliates. Bonne Chance NV mediated the voting process between the White Label operators on solutions set forth.

While that's encouraging news, it does not address how they will handle the progressive deductions from March 1st onward. It also does not address the MasterCard issue. Until both issues are clearly and permanently resolved, I am still not promoting any Rival's with the exception of the three properties listed above.

So the red highlight above basically states that the casinos themselves "VOTED" for this change...correct. Why has no affiliate manager or Rep bothered to mention that fact yet?
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[NDN]

Nearly a week of silence now from the majority of the programs.

Are there any other steps we can take collectively to speed things up?

I've contacted just about every program and I haven't received any kind of acknowledgment from the majority of them.

I've pulled all Rivals with the exception of the three that have assured us they will not be implementing these ridiculous changes.

I honestly thought that Rival would correct these issues very quickly, but I am afraid the silence is a hint of more bad things to come.

I can't recall one situation over the past 5+ years where a group went this silent and then something good came of it.

While both the progressive and Mastercard issues are extremely important, I now consider their failure to communicate the most serious problem.

 

[NDN]

This just in from SpinTime (one of the newer Rivals):

sorry about the little delay,

firstly it Seems, all the rival casinos calculations in this thread are incorrect, in our opinion, and this is why this problem has occurred.
They charging a fee, and not paying rewards out to affiliates. Their Calculations are deposits –withdraws-chargeback-progressive fees, and affiliates are not being rewarded on jackpots due to the fact their commission calculations are not on wagering.

Spin time is different, our calculations are as follows: bet - win - promo/bonus -charge back - progressive fees, so when affiliates players win a jackpot, play winnings it back into the casino, affiliate reap all the rewards.

This is one simple reason that set us apart from the rest.

This commission style is industry standards in all microgaming powered software operators. We thought this was the best option to go with as that part of our vision and plan, and its already looking like its paying off.

I'm not quite sure how to dissect this. While it "sounds" good for affiliates, I still see the "- progressive fee" in their calculation so I am not entirely sure this is what we are looking for.

I have followed-up with them to get their take on the Mastercard issue and I will report back as soon as I receive a response.

 

[slotplayer]

This just in from SpinTime (one of the newer Rivals):

sorry about the little delay,

firstly it Seems, all the rival casinos calculations in this thread are incorrect, in our opinion, and this is why this problem has occurred.
They charging a fee, and not paying rewards out to affiliates. Their Calculations are deposits –withdraws-chargeback-progressive fees, and affiliates are not being rewarded on jackpots due to the fact their commission calculations are not on wagering.

Spin time is different, our calculations are as follows: bet - win - promo/bonus -charge back - progressive fees, so when affiliates players win a jackpot, play winnings it back into the casino, affiliate reap all the rewards.

This is one simple reason that set us apart from the rest.

This commission style is industry standards in all microgaming powered software operators. We thought this was the best option to go with as that part of our vision and plan, and its already looking like its paying off.

I'm not quite sure how to dissect this. While it "sounds" good for affiliates, I still see the "- progressive fee" in their calculation so I am not entirely sure this is what we are looking for.

I have followed-up with them to get their take on the Mastercard issue and I will report back as soon as I receive a response.

anyone promoting this group? How is the wagering model working out?

 

[bonustreak]

We are promoting Spin time and we are doing very well! They are converting very nice and we are actually making money!!

 

[NDN]

From SpinTime:

the Mastercard story- Spintime we are absorbing ALL Mastercard funds lost, so affiliates will incur no loss of revenue as a result.

 

[nitro]

From SpinTime:

the Mastercard story- Spintime we are absorbing ALL Mastercard funds lost, so affiliates will incur no loss of revenue as a result.

And you'll make the mistake to relieve the pressure instead of pushing them to the limit. Killing Rival or getting it to the point where it almost breaks apart is the key to resolve the GP issue and prevent such cases in the future. The right response to that would be to put warnings on the websites that the rivals are in deep trouble because of a busted payment processor and starting a campaign about this in all possible gambling forums. Should the process stop once they start to give in you'll get a revenge at some point of time therefore it is necessary to go far further and break their will. That's very unsheep like but it works.

 

[NDN]

And you'll make the mistake to relieve the pressure instead of pushing them to the limit. Killing Rival or getting it to the point where it almost breaks apart is the key to resolve the GP issue and prevent such cases in the future.

This post makes very little sense to me. I do not feel as though I am making any mistakes in how I am handling this situation as a single affiliate.

"Killing Rival" is not the solution. Rival stepped up to fill a large void in this industry when other companies left the U.S. and up until now they have done a fantastic job. I absolutely love Rival and if they can get these issues corrected quickly then I will gladly promote them again in the future.

 

[Guard Dog]

Nitro - I understand that you have your own theories on how to solve this issue, but please post more clearly and keep this 'on topic'.

This thread is not (and should never be) about the GP issue.

 

[nitro]

Nitro - I understand that you have your own theories on how to solve this issue, but please post more clearly and keep this 'on topic'.

This thread is not (and should never be) about the GP issue.

You have no clue about the mechanics of power dear guard dog.

 

[Guard Dog]

You have no clue about the mechanics of power dear guard dog.

If you wish to insult me on my own board, please do so in another thread about this specific topic.

Thank you.

 

[dominique]

I like wagering models. Especially slots are nice on wagering.

 

[nitro]

Rival stepped up to fill a large void in this industry when other companies left the U.S. and up until now they have done a fantastic job.

It's better to have 5-6 casinos that work like 3dice than 150 or so rivals with a new one added every week. They have done a fantastic job scaring off US customers - the affiliates are already paying for it and will pay even more if the rivals contine.

I absolutely love Rival and if they can get these issues corrected quickly then I will gladly promote them again in the future.

But will Rival love affiliates after the recent incidents? That's what you forgot about...

 

[TheGamblingGuru]

It's better to have 5-6 casinos that work like 3dice than 150 or so rivals with a new one added every week. They have done a fantastic job scaring off US customers - the affiliates are already paying for it and will pay even more if the rivals contine.



But will Rival love affiliates after the recent incidents? That's what you forgot about...

Great points and a good post IMO Nitro! But please don't insult our host, Andy here...Thanks.
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